MostBet Casino - Player’s experiencing some difficulties with deposit.

Respected Sir ,

I have to complain about your customer Service guy name Rohan.

I've submitted 500 INR at 4:15 PM and Mr. Rohan did not replying on my deposit I've sended deposit slip still he is not replying on my message.

And now I'm fed up of this shit due to that i want my money to be reimbursed as soon as possible

Thank you

Dear Nakul,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Could you please describe what happened in more details? Since you have filed this complaint 3 days ago, could you please advise if the issue is persisting?

Would you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru? (Or alternatively post it here). Thank you in advance for your reply.

Bets regards,

Kristina

Dear Nakul,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.