The player from Montenegro is inquiring about the website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
MelBet Casino - Casino website is not loading properly.
Amount: €10
MelBet Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.1
MelBet Casino has a Safety Index of 7.1, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Dear Sasa,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Montenegrin VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint almost 24 hours ago, could you please advise if the issue is persisting?
Looking forward to hearing from you.
Best regards,
Petronela
not solwed
Public
Public
4 years ago
Translation
I can't even access the melbet, and from other vpn it can mean that they intentionally blocked it
Edited
Automatic translation:
Public
Public
4 years ago
Thank you very much for your reply. Are there any funds being held by the casino? Could you please provide more information and forward any relevant communication between you and the casino to petronela.k@casino.guru? Thank you.
