HomeComplaintsMelBet Casino - Casino website is not loading properly.

MelBet Casino - Casino website is not loading properly.

Amount: €10

MelBet Casino
Safety Index:Above average
Submitted: 05 Jul 2020 | Case closed : 21 Jul 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Montenegro is inquiring about the website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

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3 years ago

casino mel bet persistently refuses to link to the site

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3 years ago

Dear Sasa,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Montenegrin VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint almost 24 hours ago, could you please advise if the issue is persisting?

Looking forward to hearing from you.

Best regards,

Petronela

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3 years ago

filenot solwed

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3 years ago
Translation

I can't even access the melbet, and from other vpn it can mean that they intentionally blocked it

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Automatic translation:
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3 years ago

Thank you very much for your reply. Are there any funds being held by the casino? Could you please provide more information and forward any relevant communication between you and the casino to petronela.k@casino.guru? Thank you.

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3 years ago

Dear Sasa,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Edited by a Casino Guru admin
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3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 

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