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All39,019Opened936Unresolved5,053Resolved12,305Rejected20,725
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Our verdict Unjustified complaint

CryptoBoss Casino - Player complains about sudden rule change.

Closed Submitted: 15 Oct 2023
Disputed amount: 2,200,000 руб
Safety Index:Above average
Our verdict Case closed

Smokace Casino - Player has issues verifying his payment method

Resolved Submitted: 15 Oct 2023
Disputed amount: €48
Safety Index:Very high
Our verdict Case closed

Bet24-7 Casino - Player’s withdrawal delay.

Resolved Submitted: 15 Oct 2023
Disputed amount: 235 R$
Safety Index:Very low
Our verdict No reaction policy

Lapilanders Casino - Player's withdrawals delayed due to verification issues.

Unresolved Submitted: 14 Oct 2023
Black points: 505
Disputed amount: €18,904
Safety Index:Below average
Our verdict Insufficient evidence from player

Sons Of Slots Casino - Player is allowed to gamble despite self-exclusion.

Closed Submitted: 14 Oct 2023
Disputed amount: €160
Safety Index:Low
Our verdict Player stopped responding

Onestep Casino - Player complaints about being allowed to play despite self-exclusion.

Closed Submitted: 14 Oct 2023
Disputed amount: €2,080
Safety Index:Below average
Our verdict Insufficient evidence from player

Nucleonbet Casino - Self-excluded player was allowed to gamble.

Closed Submitted: 14 Oct 2023
Disputed amount: €619
Safety Index:Very low
Our verdict Insufficient evidence from player

BonusBet Casino - Player with gambling addiction allowed to play.

Closed Submitted: 14 Oct 2023
Disputed amount: €440
Safety Index:Below average
Our verdict Insufficient evidence from player

Betstro Casino - Player with self-exclusion issue in LCS Ltd Casinos.

Closed Submitted: 14 Oct 2023
Disputed amount: €172
Safety Index:Low
Our verdict Unjustified complaint

BetNFlix Casino - Gambling addicted player managed to open account despite self-exclusion.

Closed Submitted: 14 Oct 2023
Disputed amount: €507
Safety Index:Below average
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