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Suprabets Casino review

Casino closed

Suprabets Casino has been closed and no longer operates.

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LuxGame Ltd
2017
< $1,000,000
OverviewUser reviews22Safety Index explainedDiscussion316

Casino closed

Suprabets Casino has been closed and no longer operates.

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Suprabets Casino Review

In this review, Suprabets Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Suprabets Casino has a Low Safety Index of 4.6, signifying a low standing in terms of fairness and safety in accordance with our methodology. Read our Suprabets Casino review to discover more about this casino and decide whether it is a suitable option for you.

Is Suprabets Casino fair and safe? Safety Index explained

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Suprabets Casino, we meticulously evaluated and analyzed the Terms and Conditions of Suprabets Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Suprabets Casino is one of smaller online casinos based on our estimates or collected information. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention Suprabets Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

On the whole, also considering other contributing factors in our assessment, Suprabets Casino has achieved a Safety Index of 4.6, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.

Terms and Conditions of Suprabets Casino evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Suprabets Casino during our review.

Player complaints submitted about Suprabets Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 368 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Suprabets Casino user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Judging by the 27 user reviews given to Suprabets Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Suprabets Casino is owned by LuxGame Ltd and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Suprabets Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.

Payment methods, win and withdrawal limits

Suprabets Casino supports 24 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Boleto Bancário, Bitcoin (BTC), AstroPay, Transferencia bancaria local, Bank transfer, Perfect Money, Jeton, Litecoin (LTC), Tether (USDT), Piastrix, SticPay, PayDo, Ethereum (ETH), INOVAPAY, Interac, PIX, Klarna, AdvCash.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Suprabets Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Russian Yes No No
German Yes Yes No
Finnish Yes No No
Korean Yes No No
French Yes No Yes24/7
Polish Yes No No
Hindi Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Suprabets Casino, managing your account, withdrawals, or other matters. Suprabets Casino has an average customer support, judging by the results of our testing.

Suprabets Casino casino games and slots

Suprabets Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.

Casino games from 20 game providers are offered. This includes TaDa Gaming, Pragmatic Play, JILI, 7777 gaming, Spin2win, Gamebeat, Slot Builder, Consulabs, PopOK Gaming, Macaw Gaming, Slotopia, Phoenix7, OctoPlay, YeeBet Gaming, Live Vegas, Elbet, Globalbet, LavaGaming, NEMESIS, Orbital Gaming.

Suprabets Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 6 bonuses from Suprabets Casino in our database, which include:

  • 100% up to $500 and 50 extra spins
  • 200 EXTRA SPINS on Starbust
  • 100 EXTRA SPINS on Starbust
  • 100 EXTRA SPINS on Starbust
  • 100% up to $500
  • 100% up to $500

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games

Language options

us
English website
All languages (10)
us
English customer support
All languages (4)
us
English live chat
All languages (4)

Game providers

Show all (20)
  • TaDa Gaming
  • Pragmatic Play
  • Elbet
  • OctoPlay
  • Consulabs
  • LavaGaming
  • NEMESIS
  • Gamebeat

Positives

  • Games from many software providers including NetEnt
  • Simple and clean website design
  • Live dealer games are available
  • Wide range of currencies

Negatives

  • Some unresolved complaints
  • Live chat is not available for all website languages
  • Company focuses on sports betting rather than the casino
  • Live chat is available 24/7, but not for all languages
User reviews (22)

User reviews of Suprabets Casino

This is a place to share experience with Suprabets Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 22 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
I don't recoment this casino, they are very disrespectful not responding to my emails my account was locked for more than week ,they dont care about players, scam.
  • customer service did not respond , chat did nothing, took me more than a week for customer service to respond me, complain helped me, account was locked.
• 1 year ago
Fraudsters! They are scammers, not me! I won $200 in a month of playing and my account was immediately blocked. I did not commit any fraudulent actions, this is pure theft
"Dear player,
Your account has been flagged for violating clause 11.5 of our terms and conditions.
We will close your account in accordance with our terms and conditions.
Thanks for understanding"
  • Scammers
• 2 years ago
fraudulent website! they blocked my account out of nowhere, claiming that
"" I violated the terms and conditions point 11.5 "". I have experience in more than 50 casinos. And this was the only casino scam. I advise everyone to stay away from him;
  • good website configuration
  • fraudulent website
  • payment delay
  • lack of respect for customers
• 2 years ago
When I tried to login to my account, I was surprised to see a window appear: "Client locked."
For no reason.
I tried to talk to them via chat, but they said I must send a message via email, so I wrote to them several times, but they did not respond to my messages.
I have $134 still in my account. When I searched the Internet, I found that their site is just a scam.
They scammed a lot of people and stole their money for no reason.
The chat unhelpful and all site is sometimes down. I advise you to stay away from this scam site.
  • All Is Very Bad
• 2 years ago
A normal casino, there are enough games, but sometimes there are freezes. There is no online support, I asked questions via messages 3 times, they never responded. Withdrawal within 24 hours as document verification. Bonuses don't work, I still don't know why.
• 2 years ago
The platform excels in customer service. They offer a variety of contact options, including live chat and email support, and the response time is quick. In addition, my experience with troubleshooting has been positive, with the support team being attentive and efficient.
  • Portuguese chat
  • intuitive design
• 2 years ago
Modern interface and attractive design, however, it lacks some less popular sports options.
  • android app
  • Portuguese website
  • have chat
  • intuitive design
• 2 years ago
I like the ease that the site offers for beginners, the withdrawal via pix is great too so far I'm really enjoying it.
  • Portuguese website
  • intuitive website
  • Portuguese chat
  • good designer
• 2 years ago
Simple and practical platform, I really like the detailed statistics. Modern and simple, sometimes the site chokes but nothing is normal.
  • Chat in portuguese
  • good design
  • Portuguese language
  • android app
• 2 years ago
It is a very good site for sports betting. They offer a wide range of sports and have a simple design. Customer support is very attentive.
• 2 years ago
Excellent bookmaker, excellent service, even without limitation because of profits, so far it has fulfilled its promises very well. I recommend it to anyone who wants to have fun and also earn some money.

• 2 years ago
Very nice casino. Friendly and helpful live chat and a good welcome bonus with no drama at all. Highly recommend.
• 2 years ago
I like this casino, it has an appealing website and a lot of variety of games.
I've been playing for a while now, never had any problems. I advise for good moments of fun.
• 2 years ago
The Suprabets casino is quite promising, although sometimes it works a little slower. I also appreciate how they have both online casinos and sportsbooks on their website. The games they have are incredible and I must also say that their odds are also quite promising.
• 3 years ago
I have been playing at this casino for some time now. In Brazil not all games are available which is a pity. pay fast
• 3 years ago
took their time to pay
rest is decent and the bonus is in line with other operators
• 3 years ago
won big.
took documents + 3 days to start transfering my funds
and i had to make several withdralws to get all my funds, they made the excuse that there was limit per transfer in the payment method

• 3 years ago
it's a fast website with many options in blackjack
the chat does not seem to know what it's doing...
• 3 years ago
great variety in casino, not many bonuses

they announce that they pay in 24 hours, and they did
but the account validation took more than a day... haha
• 3 years ago
Many options to play
The welcome bonus is great and the support is quick

Some classic games are missing
  • Quick payments
  • many games
  • also a good sportsbook odds
  • great support
  • no mobile apps
  • not many payment methods
  • lacking some classic games
  • the search bar is not intuitive
• 3 years ago
Registered briefly and only lost.. no winnings possible.. 700€ gambled away in a short time... Rtp very low... Feels manipulated.. keep your hands off this rip-off! Account blocked again.
  • player protection
  • low rtp
  • No chance of winning
  • Lost 700€ very quickly
• 3 years ago
I made 6 stakes in Suprabets before ban and unfounded accusations of fraud.

Two days with lost bets (250 euro each - 1000 euro total), but after this I made a triple bet with two football games in Russian premier league and one in English premier league and won with a total coefficient of 20. Total sum was approximately 5000 euro.

In minutes after this my maximum bet was cut to ~10 euro and I was not allowed to withdrawal funds despite all my documents were uploaded and checked in advance.

After chat with support I received an email with the permission to withdraw but another day I received one more email from Suprabets team that is now decide to void my winnings, refund only my deposit and close the account.
The only reason of this decision was ‘suspicious activity’ without any explanation
  • Good coefficients
  • Will not pay
Safety Index explained

Safety Index of Suprabets Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Suprabets Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.6/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Operates with a fake license

Complaints about Suprabets Casino and related casinos

(52)
52All0Opened1Unresolved5Resolved46Rejected

Complaints directly about Suprabets Casino

Show more complaints (+10)
Discussion

Suprabets Casino Discussion

Discuss anything related to Suprabets Casino with other players, share your opinion, or get answers to your questions.

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