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All38,250Opened1,008Unresolved4,893Resolved12,007Rejected20,342
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Our verdict Unjustified complaint

Nine Casino - Player's duplicate account leads to loss and account restriction.

Closed Submitted: 30 Aug 2023
Disputed amount: €900
Safety Index:High
Our verdict Other

President Casino - Player experiences unexpected withdrawal cancellation.

Closed Submitted: 30 Aug 2023
Disputed amount: $360
Safety Index:Below average
Our verdict Player stopped responding

Forbes Casino - Player’s duplicate account issue prevents bonus use.

Closed Submitted: 30 Aug 2023
Disputed amount: 500 Kč
Safety Index:Very high
Our verdict Case closed

Hold'N'Spin Casino - Player’s winnings are delayed due to unverified duplicate account claim.

Resolved Submitted: 30 Aug 2023
Disputed amount: 270 R$
Safety Index:Below average
Our verdict No reaction policy

Four Crowns Casino - Player’s prolonged withdrawal delay.

Unresolved Submitted: 30 Aug 2023
Black points: 448
Disputed amount: £2,500
Safety Index:Very low
Our verdict Case closed

1win Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 30 Aug 2023
Disputed amount: $250
Safety Index:High
Our verdict Other

PalmSlots Online Casino - Player under self-exclusion keeps receiving promotional offers.

Closed Submitted: 30 Aug 2023
Disputed amount: €1,000
Safety Index:Very low
Our verdict Case closed

Starda Casino - Player's withdrawal is delayed.

Resolved Submitted: 30 Aug 2023
Disputed amount: €550
Safety Index:High
Our verdict Player stopped responding

MyStake Casino - Player is unable to complete address verification.

Closed Submitted: 30 Aug 2023
Disputed amount: €60
Safety Index:Very high
Our verdict Player stopped responding

1win Casino - Player claims that payment has been delayed.

Closed Submitted: 30 Aug 2023
Disputed amount: 20,000 INR
Safety Index:High
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