Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Our expert casino review team has carefully analysed BigWin Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. BigWin Casino has a Low Safety Index of 4.1, signifying a low standing in terms of fairness and safety in accordance with our methodology. Continue reading our BigWin Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index of BigWin Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of BigWin Casino, we have looked closely into the Terms and Conditions of BigWin Casino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
BigWin Casino is one of smaller online casinos based on our estimates or collected information. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention BigWin Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, BigWin Casino has achieved a Safety Index of 4.1, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.
Terms and Conditions of BigWin Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BigWin Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about BigWin Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 1,097 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
BigWin Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 2 player reviews so far.. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
BigWin Casino is owned by Hollycorn N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
As far as we know, BigWin Casino does not hold any official gambling license.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 7,500 per week
No win limit
EUR 15,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at BigWin Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
German
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BigWin Casino, managing your account, withdrawals, or other matters. BigWin Casino has an average customer support, judging by the results of our testing.
Slots and casino games at BigWin Casino
BigWin Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Table games.
Casino games from 61 game providers are offered. This includes NetEnt, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Amatic, ELK Studios, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Spinomenal, Booming Games, Belatra Games, Relax Gaming, Bullshark Games, Jelly, AceRun, Fantasma Games, Slotopia, Backseat Gaming, Boomerang Studios, Bulletproof Games, Reflex Gaming, Gamomat, Reevo, Bang Bang Games, Bad Dingo, Mascot Gaming, Four Leaf Gaming, PGsoft (Pocket Games Soft), Reel Play, Games Inc., Gamebeat, Hot Rise Games, Max Win Gaming, Fugaso, Felix Gaming, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, Blue Guru Games, 3 Oaks Gaming, Zillion Games, Games Global, Games Lab, Silverback Gaming, Golden Rock Studios, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Print Studios.
BigWin Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from BigWin Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on BigWin Casino bonuses for additional information about this casino's offers.
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishGerman
English customer support
All languages
(2)
All customer support languages
EnglishGerman
English live chat
All languages
(3)
All livechat languages
EnglishGermanRussian
Game providers
Show all
(61)
Game providers (61)
CASINO SCREENSHOTS
Positives
Good selection of game providers
Multiple currencies in one account
Various responsible gaming options available
Live dealer games are available
Negatives
Many restricted countries
Not all payment methods are available for all countries
Browse all bonuses offered by BigWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(2)
User reviews of BigWin Casino
This is a place to share experience with BigWin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Since there are no payouts for no reason, stay away. Communication is in the negative range.
Da grundlos keine Auszahlungen erfolgen, Hände weg. Kommunikation im Minusbereich.
Deposits work.
Einzahlungen funktionieren.
Withdrawals don't work.
Auszahlungen funktionieren nicht.
Safety Index explained
Safety Index of BigWin Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BigWin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.1/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Other factors
Operates without a license
Complaints about BigWin Casino and related casinos (5)
