HomeComplaintsMegapari Casino - Player is unable to deposit and withdraw funds.

Megapari Casino - Player is unable to deposit and withdraw funds.

Amount: ??

Megapari Casino
Safety Index:High
Submitted: 07 Nov 2023 | Case closed : 12 Nov 2023
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

1 year ago

The player from India has two accounts with megapari; one has been blocked with winnings deducted, and the other is active but unable to deposit funds. The player wants to close the account and get a refund of her deposits. The complaint was rejected as the player breached the casino terms by creating multiple accounts.

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1 year ago

Dear casino guru


In my megapari account i am unable to deposit and widrwal my funds. Please help me. I have created 1more account which is now winning deducted and account access blocked. But the my main account still active but i am unable to deposit. I want to close my account and i need refund deposit sums. Please help. Me

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1 year ago

Hello manraja83,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Megapari Casino. Please allow me to ask you a few more question before we would move forward.

Do I understand it correctly that you have 2 accounts there? Can you please advise why did you create a second account?

Please note that you can never create multiple accounts in any online casino and once you do the casino has right to confiscate any balance and block both of them.

Looking forward to your answer.

Regards,

Nick

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1 year ago

Dear casino guru sir


That time in my first account i am faceing deposit issue. That's y i created another account in my wife name. And i deposited 30k inr. Sir that time i don't know creating multiple account violate casino policy. But sir in my first account i lost too much money. While i am playing in my second account i win around 1lkah inr but the security team deducted all my winning and blocked my account. Please help me.. I want my winnings or my first account all deposit return. Please help me

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1 year ago

Hello, manraja83 and the CasinoGuru team,


Our team is currently investigating the matter and is committed to resolving it as quickly as possible. We understand the importance of this issue to you and appreciate your patience during this process.


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1 year ago

Dear sir


Please check my screenshot i am VIP status i played and loss too much money in my 1st account. But in my second account i win but the security team deducted all my winning and only return my deposit sum only. My second I'd 559895561. Please help me for my first acount deposit return or. Give me my 2nd I'd winnings


Thanks

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1 year ago

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1 year ago

Dear sir


I just calculate my all deposits in my 1st account 1,604,364 INR

Around 19500 usd. But in my 2nd account deducted only 1lakh inr . Is this fare just think sir i didn't calculate my widrwals

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1 year ago

Hello manraja83,

As stated above, you can never create multiple account in any online casino and by doing so you breached the terms and conditions. The casino has every right to confiscate any balance and block both of your accounts.

The complaint will be now closed for the above explained reason.

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