Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
Extensive collection of games from multiple providers
Wide variety of bonuses
Various responsible gaming options available
Live chat support is not available 24/7
Maximum daily win limitation
Company focuses on sports betting rather than the casino
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Game providers
Show all
(115)
Game providers (115)
Payment methods
Show all
(11)
Payment methods (11)
Transaction limits
Withdrawal limits
€5,000
per day
Win limits
€30,000
Daily net
€40,000
Weekly net
€50,000
Monthly net
Language options
Website
Available in
1 language
Greek
All languages (1)
Greek
Live chat
Available in
2 languages
EnglishGreek
All languages (2)
English
Greek
Customer support:
Available in
2 languages
EnglishGreek
All languages (2)
English
Greek
Licensing authorities
GreeceHGC-000021-LH
Verified
Casino screenshots
Winmasters Casino Review
We put Winmasters Casino under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Winmasters Casino has a Below average Safety Index of 5.8, which makes it a less than ideal option for most players in terms of fairness and safety. Continue reading our Winmasters Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – Winmasters Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Winmasters Casino, we thoroughly read and reviewed the Terms and Conditions of Winmasters Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider Winmasters Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find Winmasters Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Winmasters Casino has landed a Below average Safety Index of 5.8. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Winmasters Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Winmasters Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Winmasters Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
User feedback and assessment of Winmasters Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 7 user reviews of Winmasters Casino, giving it a Good User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Winmasters Casino company information and licenses
Winmasters Casino belongs to Level Up Interactive Limited and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Winmasters Casino is licensed by regulatory authorities in Greece.
About payment methods and win and withdrawal limits
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 5,000 per day
EUR 50,000 monthly net win limit
EUR 40,000 weekly net win limit
EUR 30,000 daily net win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Winmasters Casino.
Language
Website
Customer support
Live chat
English
Greek
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Winmasters Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Winmasters Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Winmasters Casino
You can play these types of games at Winmasters Casino: Slots, Roulette, Blackjack, Betting, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 115 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, BGaming, Endorphina, Wazdan, PariPlay, Red Rake Gaming, Spinomenal, 1X2 Gaming, Iron Dog Studio, Relax Gaming, Inspired Gaming, Bullshark Games, PearFiction Studios, Fantasma Games, Bluberi Gaming, Half Pixel Studios, Indigo Magic, Wizard games, Powderkeg Studios, G Games, Apollo Games, Betixon, Nailed it! Games, NetGaming, Trigger Button Studios, Touchstone Games, All For One Studios (ALL41), Galaxsys, Golden Race, Armadillo Studios, Northern Lights Gaming, OnAir Entertainment, Bragg Gaming, Four Leaf Gaming, Triple Edge Studios, Amusnet, Infinity Dragon Studios, Reel Play, Hurricane Games, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Neon Valley Studios, Max Win Gaming, Skywind Group, High Limit Studio, Peter & Sons, AvatarUX, Blue Guru Games, Hammertime, Aurum Signature Studios, Games Global, Light & Wonder, Stormcraft Studios, Spinberry, Coin Machine Gaming, Circular Arrow, 4ThePlayer, AreaVegas, Ino Games, Oros Gaming, Origins (playtech), Prospect Gaming, Wishbone, Slingshot Studios, Backseat Gaming, Alchemy Gaming, Ad Lunam, BF Games, Fortune Factory Studios, Spribe, Gamomat, Spearhead Studios, NowNow Gaming, Foxium, Buck Stakes Entertainment, Crazy Tooth Studio, Oryx Gaming, Gaming Corps, Leap Gaming, Switch Studios, Barstruck, Blue Ring Studios, JVL, Synot Games, SlotMatrix, Stakelogic, SpinPlay Games, Fazi, Gold Coin Studios, Air Dice, Lucksome, Just For The Win, Storm Gaming, EGT Digital, Reel Time Gaming, Silverback Gaming, Snowborn Games, Hacksaw Gaming, Netgame, Print Studios.
Bonuses and codes offered by Winmasters Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 3 bonuses from Winmasters Casino:
100% up to €200
100% up to €500
100% up to €300
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Browse all bonuses offered by Winmasters Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
User reviews of Winmasters Casino
This is a place to share experience with Winmasters Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
As soon as you deposit your money, you lose immediately at the casino. In betting, there are companies a hundred times better. I deposited money with my visa card and I just won 300 euros and they asked me to send them an account from Paysefe and I told them since I didn't deposit with Paysefe, I sent them some photos anyway. No, no, I'm not playing at Winmasters again. I've been putting my money there for so many years. That was it.
μόλις βάλεις τα λεφτά σου χάνεις άμεσος στο καζίνο,στο στοίχημα υπάρχουν εκατό φορές καλύτερες εταιρείες, έβαλα λεφτά με την visa κάρτα μου και μόλις κέρδισα 300 ευρώ και μου ζητούσαν από την paysefe να τους στείλω λογαριασμό και τους λέω αφού δεν έκανα με την paysefe κατάθεση τους έστειλα τέλος πάντων κάτι φωτογραφίες όχι αυτό όχι εκείνο,δεν παίζω ξανά στην winmasters, τόσα χρόνια βάζω τα λεφτά μου εκεί τέλος αυτό ήταν
I have been playing with Winmasters for years, while I made a deposit with my Visa card, I had been identifying myself for years, they asked me after I won almost 300 euros after three years something from Paysefe which no company does, and I tell them that I made a deposit with my Visa card, what does Paysefe have to do with it, shame on them, so I played everything, after all this I was putting money in and I won't put any more money in, there are better companies
έχω χρόνια την winmasters,ενώ έκανα κατάθεση με την visa κάρτα μου, ταυτοποίηση είχα κάνει χρόνια,μου ζήτησαν μόλις κέρδισα μετά από τρία χρόνια σχεδόν 300 και ευρώ κάτι από την paysefe που καμία εταιρεία δεν το κάνει,και τους λέω ότι έκανα κατάθεση με την δικιά visa, κάρτα τι σχέση έχει η paysefe ντροπή τους έτσι τα έπαιξα όλα,μετά από όλα αυτά έβαζα και λεφτά δεν θα βάλω άλλο τέλος υπάρχουν καλύτερες εταιρείες
I made a deposit with my visa card, and they asked me for the paysafe account as soon as I won, deliberately embarrassing them.
έκανα κατάθεση με την visa κάρτα μου,και μου ζήτησαν για την paysefe τον λογαριασμό μόλις κέρδισα επίτηδες ντροπή τούς
The gaming experience on the platform is stable without major bugs, but sometimes they do occur.
There are no problems with deposits, as the transaction is usually processed quickly, but the verification process and withdrawal requests may take longer than expected.
Customer support is not available 24/7, which is a big drawback in my opinion. In any case, there is room for improvement, it's not that bad.
Η εμπειρία παιχνιδιού στην πλατφόρμα είναι σταθερή χωρίς σημαντικά σφάλματα, αλλά μερικές φορές συμβαίνουν.
Δεν υπάρχουν προβλήματα με τις καταθέσεις, καθώς η συναλλαγή συνήθως διεκπεραιώνεται γρήγορα, αλλά η διαδικασία επαλήθευσης και τα αιτήματα ανάληψης μπορεί να διαρκέσουν περισσότερο από το αναμενόμενο.
Η υποστήριξη πελατών δεν λειτουργεί 24/7, κάτι που αποτελεί μεγάλο μειονέκτημα κατά τη γνώμη μου. Σε κάθε περίπτωση, υπάρχει περιθώριο βελτίωσης, δεν είναι τόσο άσχημα.
Good website design, easy to use for someone playing online for the first time
Καλός σχεδιασμός ιστοσελίδας, εύχρηστος για κάποιον που παίζει online για πρώτη φορά
Live support is not available 24/7, which is common at more serious casinos.
Η ζωντανή υποστήριξη δεν είναι διαθέσιμη 24 ώρες το 24ωρο, κάτι που συνηθίζεται σε πιο σοβαρά καζίνο.
They could add more games to the offer
Θα μπορούσαν να προσθέσουν περισσότερα παιχνίδια στην προσφορά
I gambled and won both the bonus and the free bet. After 3 days I had the money in the bank. Very worthy and reliable in my opinion. Maybe not the best returns on the market but overall pleasant. Thanks Winmasters
Έπαιξα στοίχημα και κέρδισα και το μπόνους και το free bet. Μετά από 3 μέρες είχα τα λεφτά στην τράπεζα. Πολύ αξιόλογο και αξιόπιστο κατά την γνώμη μου. Ίσως όχι οι καλύτερες αποδόσεις της αγωράς αλλά γενικά ευχάριστο. Ευχαριστώ Winmasters
Unacceptable to not be able to transfer funds to your bank account when you have made a previous deposit via paysafecard (note: winnings came from casino golden chips)!... You are not considered a serious casino when you can't process simple things or rather avoid paying ??I will DEFINITELY never put another cent into this company again!
Ανεπίτρεπτο να μην μπορείς να μεταφέρεις κεφάλαια στον τραπεζικό σου λογαριασμό ενώ έχεις κάνει προηγούμενη κατάθεση μέσω paysafecard ( σημείωση: τα κέρδη προήλθαν από golden chips του καζίνο)!... Δεν θεωρείσαι σοβαρό καζίνο όταν δεν μπορείς να επεξεργαστείς απλά πράγματα ή μάλλον αποφεύγεις να πληρώσεις;;ΣΙΓΟΥΡΑ δεν θα ξαναβάλω ούτε σεντ στην εταιρεία αυτήν!
Nothing positive when you hassle people for a few euro withdrawal
Τίποτα θετικό όταν ταλαιπωρείς τον κόσμο για λίγα ευρώ ανάληψη
Only negative as long as simple withdrawal requests are not settled
Μόνο αρνητικά εφόσον δεν διευθετούνται απλά αιτήματα ανάληψης
One of the nice online casinos with relatively good chances of winning if you play regularly. Free spins and tokens only if you have made a deposit in the last 7 days. However, I would like them to give more than 5 free spins a day.
Ένα από τα συμπαθητικά online casinos με σχετικά καλές πιθανότητες να κερδίσεις αν παίζεις συστηματικά. Free spins και tokens μόνο εφόσον έχεις κάνει κατάθεση τις τελευταίες 7 ημέρες. Θα θελα να δίνουν ωστόσο παραπάνω από 5 free spins τη μέρα.
Good interface
Καλό interface
Instant payments
Άμεσες πληρωμές
Very small chances of winning in free spins
Πολύ μικρές πιθανότητες νίκης στα free spins
Safety Index explained
Safety Index of Winmasters Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winmasters Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
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