Luck of Spins Casino - Player has experienced technical glitches while playing.

Games crashed while playing, even if I did get a feature. Just feel robbed and wish I’d read the reviews before I lost all my money. This shouldn’t be allowed at all. Just criminal

Dear 2pnz2fzcdt,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history along with any relevant communication to petronela.k@casino.guru?

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Meanwhile, please check our article explaining "How slot machines are programmed" and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

I never thought to take screenshots or anything like that, it wouldn’t really be easy to show that it crashed. It’s been a nightmare and think I have to accept the money is lost

Dear 2pnz2fzcdt,

Please understand without supporting evidence it would be close to impossible to confront the casino. If you come across anything that would help us to support this case, please do not hesitate to contact us in the future and we can reopen this thread again. I wish I could be of more help. Thank you in advance for your understanding.