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All38,236Opened1,022Unresolved4,893Resolved11,982Rejected20,339
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Our verdict Unjustified complaint

Dexterbet Casino - Player's account was reopened.

Closed Submitted: 19 Jun 2023
Disputed amount: €100
Safety Index:Below average
Our verdict Case closed

7BitCasino - Player's winnings were capped.

Resolved Submitted: 19 Jun 2023
Disputed amount: €250
Safety Index:Very high
Our verdict No reaction policy

Lapilanders Casino - Player's struggling to withdraw from the casino.

Unresolved Submitted: 19 Jun 2023
Black points: 10
Disputed amount: €100
Safety Index:Below average
Our verdict Case closed

CasinerX Casino - Player’s deposit has never been credited to their casino account.

Resolved Submitted: 19 Jun 2023
Disputed amount: $100
Safety Index:Very low
Our verdict Case closed

Genting Casino - Player is struggling to complete account verification.

Resolved Submitted: 19 Jun 2023
Disputed amount: $37
Safety Index:Very high
Our verdict Case closed

PokerStars Casino BG - Player is requesting refunds of her deposits.

Resolved Submitted: 19 Jun 2023
Disputed amount: $3,600
Safety Index:Above average
Our verdict Player stopped responding

RickyCasino - Player's struggling to complete account verification.

Closed Submitted: 19 Jun 2023
Disputed amount: C$1,300
Safety Index:High
Our verdict Player stopped responding

Yugibet Casino - Player’s struggling to complete account verification.

Closed Submitted: 19 Jun 2023
Disputed amount: €5,000
Safety Index:Below average
Our verdict Case closed

OnLuck Casino - Player’s winnings were reduced.

Resolved Submitted: 18 Jun 2023
Disputed amount: €90
Safety Index:Above average
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 18 Jun 2023
Black points: 81
Disputed amount: £300
Safety Index:Very low
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