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All42,266Opened786Unresolved5,628Resolved13,366Rejected22,486
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Our verdict Unjustified complaint

White Lion Casino - Player’s winnings from a bonus have been cancelled.

Closed Submitted: 20 Jun 2020
Disputed amount: €195
Safety Index 3.3 Very low
Our verdict Player stopped responding

Miami Club Casino - Player’s account has been closed.

Closed Submitted: 20 Jun 2020
Disputed amount: $100
Safety Index 8.0 High
Our verdict Player stopped responding

Joka Room Casino - Player’s bank account has been credited illegally.

Closed Submitted: 20 Jun 2020
Disputed amount: A$1,000
Safety Index 2.3 Very low
Our verdict Player stopped responding

Joka Room Casino - Casino website seems to be offline.

Closed Submitted: 20 Jun 2020
Disputed amount: €25
Safety Index 2.3 Very low
Our verdict Player stopped responding

Vulkan Mega Casino - Player’s withdrawal has been delayed.

Closed Submitted: 19 Jun 2020
Disputed amount: €400
Safety Index 6.4 Below average
Our verdict Other

12Play Casino - Player’s winnings from sports betting have not been credited.

Closed Submitted: 19 Jun 2020
Disputed amount: 44 SDG
Safety Index 3.5 Low
Our verdict Other

Monte Cryptos Casino - Player’s bonus winnings have been voided.

Closed Submitted: 19 Jun 2020
Disputed amount: €700
Safety Index 6.7 Above average
Our verdict No reaction

Betrealm Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 19 Jun 2020
Black points: 216
Disputed amount: €1,000
Safety Index 5.3 Below average
Our verdict No reaction

Leonmonaco Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 19 Jun 2020
Black points: 768
Disputed amount: €1,650
Safety Index 1.7 Very low
Our verdict Case closed

Playigo Casino - Player’s request for deposit limits has been overlooked.

Resolved Submitted: 19 Jun 2020
Disputed amount: €1,350
Safety Index 7.3 Fresh casino
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