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StarGames Casino Review

avatarMichaela S.
Last updated 03/2026
Safety Index
9.8
User feedbackGood
8 reviews
avatarMichaela S.
Last updated 03/2026

Read our StarGames Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Important (1)
Doesn't accept players from Ohio
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Pros and cons

  • Unlimited monthly withdrawals
  • Casino supports ApplePay
  • Good selection of slot games
  • Simple and clean website design
  • Various responsible gaming options available
  • Mobile casino app for Android and iOS
  • Live chat support is not available 24/7

Casino screenshots

stargames_casino_homepage_desktop
stargames_casino_game_gallery_desktop
stargames_casino_promotions_desktop
stargames_casino_homepage_mobile
stargames_casino_game_gallery_mobile
stargames_casino_promotions_mobile

StarGames Casino Review

When reviewing and assessing StarGames Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. StarGames Casino scored a Very high Safety Index of 9.8, which places it among the safest and fairest online casinos on the internet. Read our StarGames Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – StarGames Casino fairness and safety

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our StarGames Casino review, we carefully went through and inspected the Terms and Conditions of StarGames Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Considering our estimates and the factual data we have collected, StarGames Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

To our knowledge, StarGames Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

Taking into account all factors in our review, StarGames Casino has scored a Safety Index of 9.8, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.

T&Cs of StarGames Casino evaluated

As part of our review, we read each casino's Terms and Conditions and check how fair they are. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of StarGames Casino to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Complaints from StarGames Casino players

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 0 black points.

StarGames Casino user reviews and feedback

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Based on the 8 user reviews of StarGames Casino in our database, it has a Good User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Company information and licenses of StarGames Casino

StarGames Casino is in the ownership of Greentube Malta Ltd. and has an annual revenue estimate greater than $100,000,000. Based on the revenues, we consider it to be a very large online casino.

StarGames Casino holds a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.

Withdrawal limits, win limits, and payment method options

StarGames Casino supports 11 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Trustly Pay, PayPal, Bank transfer, ApplePay, Klarna, Aircash.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at StarGames Casino are displayed in the table below.

Language Website Customer support Live chat
English No Yes Yes
German Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at StarGames Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of StarGames Casino as good.

Casino games and slots available at StarGames Casino

StarGames Casino gives players an option to play these types of games: Slots, Jackpot games.

The casino's game library includes titles from 15 providers. This includes NetEnt, Novomatic, Nolimit City, Merkur Gaming, Play'n GO, Pragmatic Play, Red Tiger Gaming, ELK Studios, Greentube, Apparat Gaming, Games Global, Synot Games, Hölle games, Bally Wulff, Gamomat.

Bonuses and codes offered by StarGames Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

We currently have 4 bonuses from StarGames Casino in our database, which include:

  • 10 FREE SPINS on StarGames Blitz
  • €30 bonus money and 30 extra spins
  • €20 bonus money and 20 extra spins
  • €50 bonus money and 40 extra spins

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner Greentube Malta Ltd.
  • Established 2002
  • Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of StarGames Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 9
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 2
  • Rejected 7
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Important
      Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
      Unfair terms and conditions
      • Casino voids gaming account balances after less than four years of account inactivity

      Games

      Explore the game selection available at StarGames Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 2 Not Available: 13
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (15)
      • NetEnt
      • Nolimit City
      • Pragmatic Play
      • Novomatic
      • ELK Studios
      • Play'n GO
      • Red Tiger Gaming

      StarGames Casino bonuses

      Browse all bonuses offered by StarGames Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by StarGames Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (11)
      • Skrill
      • Neteller
      • PaysafeCard
      • VISA
      • Mastercard
      • PayPal
      • Trustly Pay

      Transaction limits

      Withdrawal limits
      Not limited for EUR
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      EUR

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 1 language
      German
      Live chat
      Available in 2 languages
      EnglishGerman
      Customer support:
      Available in 2 languages
      EnglishGerman
      Live chat rating
      Good
      Last updatedLast updated
      Date and tester
      Rating
      16 Jan 2026
      Mária B.
      Excellent
      29 Jul 2025
      Jannete H.
      Excellent
      11 Jul 2025
      Katarina D.
      Excellent
      15 Jan 2025
      Michal V.
      Bad
      14 Mar 2024
      Ayberk A.
      Subpar
      05 Jun 2023
      Natalia B.
      Subpar
      19 Aug 2021
      Tomas S.
      Subpar

      User reviews of StarGames Casino

      This is a place to share experience with StarGames Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Good

      Rated by 8 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 9 months ago
      I would say one of the best online casinos out there, if not the best. The payouts are super fast and accurate. Very good bonuses, even gifts, I have been able to cash out a few times.
      Of course you win or lose sometimes but here you also get something back. Highly recommended
      • Fast payout
      • Customer-friendly support
      • Good bonuses
      • Free bonuses with payout
      StarGames Casino
      Hello canned beer,

      Thank you for the great review!

      We're pleased that you've had only positive experiences with us and wish you continued enjoyment at StarGames.
      • 1 year ago
      There is only love between Stargames and me, because of the official measures it is unfortunately not as much fun as at other casinos (no €5 stakes per spin, no live casino) but it is still a stable and absolutely adequate slot machine casino.

      I've already made almost €70 from free spins, and it was paid out no problem; even amounts of €600 were on my PayPal in seconds.
      Credit cards are also credited to your account within seconds, so every withdrawal is super fast.

      No other casino is as fast, Stargames really knows what is important for players.

      I also once chose the wrong deposit method and then canceled. I received an email saying: please only play if you have the money.

      So a little reminder, I have the feeling that people here really pay attention to the players.

      RTP % for Merkur Games (eyes of Horus) is a little too low for me but I don't know if that's because of them or Merkur :-)!

      Thank you for being there 🫶🏽
      • Super fast payout
      • Players Club
      • Ramses book & Eyes of Horus
      • PayPal
      • Player protection
      • Unfortunately, not all Pragmatic Play games
      StarGames Casino
      Hello RetroBombe,

      Thank you for taking the time to share your experience. We hope to continue to welcome you as a satisfied player.

      Best regards,
      Your StarGames team
      • 3 years ago
      The casino offers all the machines that are available in a local arcade. Verification is quick and there are many bonus offers and free spins on the house. Unfortunately, the site loads very slowly and the slots don't always run very smoothly, which should still be revised, but otherwise the casino is quite good and has a fair RTP.
      • Lots of bonuses and free spins
      • Known slots
      • Good customer service
      • Slots do not run smoothly
      • Page loads slowly
      StarGames Casino
      Hello Madea,

      Thank you for your rating and feedback!

      We're always looking to improve loading times, so we take your review very seriously.

      Best regards,
      Your StarGames team
      • 3 years ago
      I will now make an honest statement about Stargames to the best of my knowledge, conscience and experience!!! I have really tried many online casinos and have a lot of fun gambling and also the financial means to bet large amounts in the casino with a good feeling! So far, no other casino has been able to give me this feeling of trust and transparency and above all (player protection) like on Stargames, I have fun playing there and I feel very well looked after!!! I already know it from before the site was interrupted, but I have to admit that I fell in love all over again ❤️ An Stargames !!

      Represented at Stargames under the player name mud277.
      • Trust and player protection are really characteristics there that I have not experienced in any other casino
      • But I also have two minor points of criticism that I would like to point out: namely, after a race/tournament, I think over 30 free spins won were unfortunately denied or canceled after contact with chat, unfortunately not refunded😒 and the second would be that loyalty program has been discontinued !!
      StarGames Casino
      Hello mud2777,

      Thank you very much for your great feedback. We really appreciate it and hope you have lots of fun with us for years to come.

      PS: as far as I can see, the colleagues have already reimbursed you for the 30 free spins. ;)
      PS 2.: Unfortunately, we would have to discontinue the loyalty program for regulatory reasons. However, we hope to be able to offer something similar in the future.

      Kind regards,
      The StarGames team
      • 3 years ago
      Unfortunately I can't say anything good.
      I paid in and got 40 FS, after 19FS 3 books in the free spins won about 96€ with a full screen of which I also took a screenshot, then the browser crashes and everything is gone.....
      Neither my profit nor the remaining FS were there, all gone.
      Wrote to support, email with screenshot sent and no movement for more than a week it is being checked, my God how long do you want to check give me my profit and my FS I paid for it oh and I still don't get any mails with deposit bonuses a message that it will be taken care of or similar.
      I'm really pissed off and would advise anyone against playing at this casino until now
      • Lousy support
      • Deposits go quickly but the customer is not taken care of
      StarGames Casino
      Hello mecklenbrauck80,

      Thank you for your review. After we have also looked at and discussed your case internally, here is our feedback:

      - Your free spins ended after winning because you reached the maximum win from these real money free spins according to our T&Cs. Once that is the case, we end the free spins and credit the top win. That was exactly the case with you. So there were no crashes and no winnings were taken away from you.

      - We were slow to respond to your case - we have to admit that, unfortunately. We apologize to you for the inconvenience. We have discussed this internally and taken the necessary steps to ensure that this never happens again. As a rule, our customer service tries to solve all problems and concerns within 24 hours at the latest - unfortunately we didn't manage to do that with you.

      - For your longer waiting time we have also credited you with 40 free spins as compensation.

      Thank you again for your feedback and we hope that despite your first experience, you will give StarGames a second chance.

      Kind regards,
      The StarGames team
      • 4 years ago
      I know gambling well, whether it's on any site on the internet or in arcades. But the win rate at Stargames.de in terms of free spins is ridiculous. I spin on max bet and have a maximum profit of €30 per 10 free spins on Book of Ra as an example. Apart from the fact that 3 books drop on about 75-100 spinners. If you then got free spins after several attempts, you will be foisted off with €20. In every village arcade, the win is higher with free spins. Extensions are almost impossible. At least I haven't experienced that here.
      • Unfair odds
      • Delaying technology at its finest
      • Grand and major wins not possible because of rip-offs
      StarGames Casino
      Hello fiesto,

      Thank you for your review and your criticism. We are sorry that you did not have a positive experience with our platform.

      We would like to mention and point out that our random number generator decides the odds of winning, which is checked daily by a third-party company. Neither our company nor our customers have any influence on the result.

      We also point out that StarGames always strives to follow regulatory requirements. Because of the state gambling treaty and because of the gambling tax, we offer games with an average RTP of 90%. So it may be that you experienced fewer wins with us than in a casino that does not follow the new German rules.

      If you have any questions about the game account or in general, you can always contact us at the email address hilfe@stargames.de.

      Kind regards,
      The StarGames team
      • 4 years ago
      Winnings are not paid out at € 100? To verify?
      StarGames Casino
      Hello Wibrak,

      Thank you for your questions and your rating.

      Of course, winnings are paid out at StarGames.de, including winnings well over 100 euros. However, for licensing reasons, we have to check the documents of our players when making a payout.

      You canceled your payout before our checks, after a few hours, wagered the money in various games and then blocked your player account. Thus, no payout could take place.

      We hope the explanation above has been helpful. If you have any further questions, please send us an email to hilfe@stargames.de

      With kind regards,
      The StarGames team
      • 4 years ago
      FINGERS OFF THIS CASINO!
      FINGERS OFF THIS CASINO!

      Player account at this Stargames Casino, my name is Antonio_Ten.

      I will now write my official reviews of you and they will not be good for you.

      I made 700 euros out of 5 euros yesterday and wanted to cash out through my account. This was my first payout!

      However, Stargames doesn't pay out winnings because they think I couldn't verify my player account. Although I sent everything, DE driver's license, pay slip, bank statement, bank card!

      At other casinos the driver's license is accepted without exception, but not at Stargames !!!

      I urgently advise you to stay away ... as soon as you win something there, the problems with the verification ...

      Once and never again ..... Stargames
      • Winnings are not paid out.
      • Make account verification issues
      StarGames Casino
      Hello Antonio_Ten,

      Thank you for your feedback and rating.

      We can hereby confirm that your player account on StarGames was fully verified a few hours after your rating here on Casino Guru on August 18th, 2021.

      We would like to apologize to you for the inconvenience and would also like to mention that we have further optimized our internal processes after your evaluation.

      Thank you and best regards,
      The StarGames team

      StarGames Casino discussion

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