HomeComplaintsKing Billy Casino (Curacao) - Player is experiencing an undefined problem.

King Billy Casino (Curacao) - Player is experiencing an undefined problem.

Amount: 95 лв

King Billy Casino (Curacao)
Safety Index:Very high
Submitted: 17 Feb 2023 | Case closed : 05 Mar 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Bulgaria complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.

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1 year ago
Translation

It didn't let me scroll through the bonus rounds on this site!

Automatic translation:
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1 year ago

Dear Narohoto,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

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1 year ago

Dear Narohoto,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.


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