HomeComplaintsJustCasino - Player's asking for help.

JustCasino - Player's asking for help.

Amount: 15,000 kr

JustCasino
Safety Index:Above average
Submitted: 08 Mar 2023 | Case closed : 22 Mar 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Sweden complains about an unspecified issue. The complaint was rejected because the player didn't respond to our messages and questions.

Public
Public
1 year ago
Translation

How can you hardly win anything on March 7-8, because you won last week, this time you entered trinite about 3-4 times, sometimes gave 3-25 eur plus that you increased from 570-586 when you deposit 50 eur? ?

Automatic translation:
Public
Public
1 year ago

Dear Pokereliasson2009,

Thank you very much for submitting your complaint. I’m afraid, I am not sure I understand correctly your issue. Could you please provide more information?

I will be waiting for your reply patiently.

Best regards,

Kristina

Public
Public
1 year ago

Dear Pokereliasson2009,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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