The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
twice now on separate occasions i have deposited 10 dollars each time and the casino then continually loads a page for a while. tales the fucking money from my account and then doesnt credit my casino account. im going to police over this
Dear Mathew,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint yesterday, could you please advise if the issue is persisting?
Looking forward to hearing from you.
Best regards,
Kristina