HomeComplaintsJohnny Kash Casino - Player’s struggling to load the casino’s website.

Johnny Kash Casino - Player’s struggling to load the casino’s website.

Amount: A$50

Johnny Kash Casino
Safety Index:Very low
Submitted: 30 Jun 2020 | Case closed : 15 Jul 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Australia experiencing problems with loading the casino’s website after she made a deposit. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

This website will now not load after making a bigger deposit of $50 it now won’t load on my laptop or my mobile phone

Public
Public
3 years ago

Dear Kelly,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.

Did you communicate this issue to casino support? If yes, please forward any relevant communication between you and the casino to kristina.s@casino.guru.

Possibly, you could try to clear cache & cookies. I hope we will be able to help you to resolve this problem as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Public
Public
3 years ago

Dear Kelly,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news