Home Complaints Johnny Kash Casino - Player’s struggling to load the casino’s website.

Amount: A$50

Johnny Kash Casino - Player’s struggling to load the casino’s website.

6.3/10 Questionable reputation Submitted: 30 Jun 2020 | Case opened
Current status

Waiting for player to reply

3d 5h 51m 36s

Case summary

12 days ago - 30 Jun 2020

The player from Australia experiencing problems with loading the casino’s website after she made a deposit.

Written by Kristína
Casino analyst and complaint specialist
Public

This website will now not load after making a bigger deposit of $50 it now won’t load on my laptop or my mobile phone

Public

Dear Kelly,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.

Did you communicate this issue to casino support? If yes, please forward any relevant communication between you and the casino to kristina.s@casino.guru.

Possibly, you could try to clear cache & cookies. I hope we will be able to help you to resolve this problem as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Public

Dear Kelly,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Kelly has 3d 5h 51m 36s to reply