JackpotCity Casino - The player's account got blocked.

Hello steverjl82,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with JackpotCity Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did they close your account? Did you also request for a withdrawal? Was your account ever verified in the past and if not, when did you begin the verification process? Did you use any bonus to accumulate your current balance?

Looking forward to your answer.

Regards,

Nick

Hello steverjl82,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond from you within the next 7 days.

Dear steverjl82,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

The complaint will be now rejected for the above mentioned reason.