Jackpot Wheel Casino - Player’s account has been disabled.

I use the welcome bonus one time only and no have multiple account. They know I use bonus to win and block my account now. Very bad casino .they no wants customer to win. If you win they blocked you. We cant do anything

Dear Jack,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Was your account fully verified previously? Could you please advise how long ago you have registered your account and clarify if you have activated any promotional offer in the past? Did you receive any explanation from the casino why your account has been deactivated?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

No tell me any reason. Just block my account suddenly

Thank you very much. Let it go if make you busy and difficult .

Was the problem with your email address fixed and clarified or not?

Dear Jack,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

I think i no deposit and i nothing to lose.so i no want quarral with them .so close file

We’ve rejected this complaint as per the player’s explicit request. Sorry, we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.