HomeComplaintsJackMillion Casino - Player’s struggling to register an account.

JackMillion Casino - Player’s struggling to register an account.

Amount: $10

JackMillion Casino
Safety Index:Above average
Submitted: 05 Jun 2021 | Case closed : 07 Jun 2021
Case closed Our verdict

Other

REJECTED

Case summary

3 years ago

The player from United States is experiencing difficulties opening a new account. We’ve rejected this complaint as per the player’s explicit request.

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3 years ago

I just wanted to know how to verify my account since they say they accept players from the Virgin Islands but now my IP address has been blocked and I cannot access their site. The question is: Is my account blocked? Can I register with this casino when I am in the Virgin Islands? I need answers please.

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3 years ago

Dear Casey,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I have checked with the live chat agent and yes, Virgin Islands are restricted territories.

I could suggest checking our recommended casinos: https://casino.guru/top-online-casinos#tab=RECOMMENDED.

To make absolutely sure you see the most suitable casinos, check your language and country preferences:


file


Please let me know if this advice was helpful.

Looking forward to hearing from you.

Best regards,

Petronela


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3 years ago

The live chat said that its fine since its on the list of countries when you register.

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3 years ago

Let me know if I can go to Dominica and create an account with the casino please.

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3 years ago

Just close this complaint for now

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3 years ago

We’ve rejected this complaint as per the player’s explicit request. Sorry, we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.

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