SpinAway Casino review

8.9/10Safety Index High by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Visit Casino

Show company details

Payment methods

Withdrawal limits

per month

C$150,000

per day

C$5,000

Owner NGame N.V.

Established 2022

Estimated annual revenues

> $5,000,000

Licensing Authorities

Ontario (iGO)

OverviewBonusesUser reviews15Safety Index explainedDiscussion1Payment methods6

SpinAway Casino Review

In this review of SpinAway Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. SpinAway Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Keep reading our SpinAway Casino review to learn more about this casino and decide whether it is a good choice for you.

Is SpinAway Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our SpinAway Casino review, we extensively examined and analyzed the Terms and Conditions of SpinAway Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

According to our approximate calculation or collected information, SpinAway Casino is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include SpinAway Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, SpinAway Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

SpinAway Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of SpinAway Casino during our review.

Player complaints about SpinAway Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 613 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

SpinAway Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Judging by the 15 user reviews given to SpinAway Casino, it has a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

SpinAway Casino company data and licenses

SpinAway Casino is owned by NGame N.V. and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

SpinAway Casino has a gambling license issued by iGaming Ontario in Ontario.

Win and withdrawal limits, payment options

SpinAway Casino accepts deposits via 6 payment methods. This includes: Skrill, VISA, Mastercard, Bank transfer, Interac, MuchBetter.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits	Win limits
CAD 5,000 per day	No win limit
CAD 150,000 per month

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at SpinAway Casino.

Language	Website	Customer support	Live chat
English			24/7
French			24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SpinAway Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of SpinAway Casino to be good.

SpinAway Casino casino games and slots

SpinAway Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 57 casino game providers are available. This includes Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Thunderkick, Big Time Gaming, Playson, iSoftBet, Push Gaming, Wazdan, Rabcat, Booongo (BNG), Relax Gaming, PearFiction Studios, Ino Games, Oros Gaming, Old Skool Studios, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Nailed it! Games, Fortune Factory Studios, Gamomat, All For One Studios (ALL41), Northern Lights Gaming, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Real Dealer Studios, Gameburger Studios, Switch Studios, Blue Ring Studios, Neon Valley Studios, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Golden Hero, Hammertime, Aurum Signature Studios, Games Global, Just For The Win, Silverback Gaming, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Hacksaw Gaming, AreaVegas.

SpinAway Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 3 bonuses from SpinAway Casino in our database, including:

100% up to C$500
100% up to C$500
100% up to C$500 and 100 extra spins

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

per month

C$150,000

per day

C$5,000

Games

Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

No scratch cards

No eSports betting

Crash games

Language options

English website

All languages (2)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers

Show all (57)

Casino screenshots

spinaway_casino_ontario_game_gallery_desktop

spinaway_casino_ontario_game_gallery_mobile

Positives

Good selection of games
Above average withdrawal limit
Simple and clean website design
Live chat support is available 24/7

Negatives

Limited choice of payment methods

Author: Jannete Hills Last updated: 10 Oct 2025 Anything incorrect or missing?Let me know

SpinAway Casino bonuses

Browse all bonuses offered by SpinAway Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of SpinAway Casino

This is a place to share experience with SpinAway Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 15 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Tconn

Bronze

Canada

• 2 weeks ago

When these other reviews were written this casino was really good however in the last year it has catastrophically gone down hill

Games selection is a 6.5/10. Bonuses are rare, with high minimum deposits ($50+).
Customer Support is Terrible. Wait times are long and the agents are unhelpful/hard to understand. You can’t remove your own credit cards. What used to take a couple minutes now takes 24 hours because the front-line staff no longer has the authority to help. Also every so often it won't let me login because it says I'm in Ontario, Canada or the USA.... I live in Alberta, Canada

Good deposit bonuses are rare
Support is atrocious
No VIP or loyalty program
Login issues due to inaccurate location tracking

Slottys

Gold

Canada

• 2 years ago

Another of my Igaming casinos go to's. Slot selection is massive. RTP on some providers is highest. I do wish they had a better VIP program -seems to be a theme with Igaming licensed casinos. Except the junky ones that offer lower RTP settings across the board like videoslots.

Payout and verification process is smooth
Nice website
Large selection of slots with highest RTP settings on some providers

VIP rewards are okay
Some providers like No Limit City have lower RTP settings. For such brutal games should be highest RTP

mattoulton2

Bronze

Canada

• 2 years ago

When you win on their deposit bonus they will reclaim it and say you violated a policy.

Refunded original deposit

Played all day for them to take back funds.

danwe

Bronze

Canada

• 3 years ago

I liked Spin Away Casino for the fact that there is a large selection of games from different providers, with a lot of different bonuses and promotions

I did not expect that I could withdraw the money I won so quickly, literally in a matter of minutes

DarkFleurr

Bronze

Germany

• 3 years ago

Super fast & uncomplicated! I was hesitant at first because of some of the reviews I read, but I'm more than satisfied. - except for the documents, which I had to upload a second time, but then everything worked (simply uploaded the same ones again) and barely a quarter of an hour later my payout was already confirmed and available on my bank account.. :-)

ankur

Silver

Canada

• 3 years ago

This is a "A" One Casino without a doubt. Extremely fast verification process and withdrawal process. GIVE THIS CASINO A TRY!!!

Excellent Casino

amybella

Bronze

Canada

• 4 years ago

After losing lots of money on trusted casino sites here with more than 8.5 rating and higher, this is one of those casinos which have fair RTP, its not about the ratings.

I have been playing here for more than 1 year and still up on this site. I have cashout more than 26K here without a single issues. Nice layout and clean design. I get the cash in less than 24 hours, usually 12 hours or less.

Highly recommended!

Fast Payouts
Fair Games

Not Alot of Games
No 24/7 Support.

PerchyMcBride

Unregistered user

Canada

• 4 years ago

my experience reveals this as a scam

nothing positive about this scam
scam

scam do not play here
scam

Randy_iseger

Unregistered user

Netherlands

• 4 years ago

This casino site Spin away does not pay out big winnings. Money deposited wanted to withdraw 30000 euros and suddenly account blocked.. Bank transfers handed over and account was verified.. Beware big scammers.. Too bad you can't show images here then you saw my deposits and my withdrawals.. Please play on other sites than these swindlers. I will leave reviews everywhere what kind of crooks they are..

They dont pay out.. After you deposit 15000 euros and wins 85000 euro

Safety Index of SpinAway Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinAway Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about SpinAway Casino and related casinos

(17)

17All0Opened4Unresolved3Resolved10Rejected

Complaints directly about SpinAway Casino

Our verdict Player stopped responding

Player’s winnings are being confiscated.

The player from Ontario had won $2,500 at SpinAway.com but faced issues withdrawing his winnings after being informed of wagering requirements. Despite complying, his withdrawal request was denied due to a false “bonus violation” claim, and he received only a $250 credit as a “gesture of goodwill” instead of the $750 owed. The Complaints Team had attempted to assist the player by extending the communication period and requesting further details, but due to a lack of response from the player, the complaint was ultimately closed without resolution.

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Closed Submitted: 16 Apr 2025

Disputed amount: C$750

Our verdict Unjustified complaint

Player’s winnings have been confiscated.

The player from Ontario reported that the casino had confiscated all his winnings, refunding only his initial deposit of 500 dollars, citing rule violations for over betting. He questioned why he had been allowed to place those bets if they were against the rules. The Complaints Team reviewed the situation and found that the player had exceeded the maximum bet limit while using a bonus, which was a standard rule in the industry. Despite acknowledging the player's frustration regarding the lack of technical limits to prevent such betting, the complaint was closed with no further actions to be taken.

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Closed Submitted: 04 Apr 2025

Disputed amount: C$72,000

Our verdict Other

Player's account has been closed due to compliance issues.

The player from Manitoba faced issues with a casino that allowed her to deposit $30,000 despite her gambling blocks. After she requested clarification on verification and source of funds, her account was closed, and she received a refund of $2,000 for an incorrect charge. The player expressed concern over the casino's compliance with AML regulations. The Complaints Team acknowledged the player's concerns but stated they were unable to assist with the banking issues or investigate the casino's practices, leading to the closure of the complaint.

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Closed Submitted: 01 Apr 2025

Disputed amount: C$30,000

Our verdict No reaction

Player's withdrawal has been delayed, and live chat access restricted.

The player from Canada had requested a withdrawal one month ago after depositing $600 and winning $1600. Despite completing KYC and sending additional documents, there had been no response for two weeks. The player was banned from live chat for making inquiries about the withdrawal. The casino then permanently banned the player's account under the guise of "self-exclusion" without further communication. We attempted to contact the casino for a resolution, but no response was received, leading us to classify the complaint as 'unresolved'.

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Unresolved Submitted: 07 Jun 2024

Disputed amount: C$1,600

Our verdict Player stopped responding

Player's withdrawals are rejected due to verification and bonus issues.

The player from British Columbia had been unable to withdraw $5000 due to verification issues and another withdrawal of $10,000 was rejected because of a bonus issue. We had asked for more details to understand how the bonus influenced the withdrawal but the player did not respond to our inquiries. Consequently, we were unable to investigate further and had to reject the complaint.

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Closed Submitted: 28 Feb 2024

Disputed amount: C$10,000

Our verdict Unjustified complaint

Player believes that their withdrawal has been delayed.

The player from South Africa had requested a withdrawal less than two weeks prior to submitting his complaint. His money hadn't been received yet. The player's issue was with the casino's payment method, as his winnings had been transferred to a crypto wallet, which he hadn't been informed of beforehand. He had expected the funds to be transferred to his bank account as usual. The Complaints Team had clarified that they couldn't mediate issues between players and payment providers. They also explained that the variety and accessibility of payment methods were influenced by several factors, not exclusively managed by the casino. As such, the complaint was closed as the team couldn't assist further in this instance.

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Closed Submitted: 28 Dec 2023

Disputed amount: R8,500

Our verdict Unjustified complaint

Player’s balance was confiscated after an unexpected max bet breach.

The player from Canada had complained about the game design of 9 Pots of Gold where Max Bet was located beside re-spin, leading to an unanticipated bet of $720. Consequently, the casino had confiscated the player's balance due to terms of service. He had expressed frustration over the lack of software that blocked bet size in accordance with the casino's terms of service. However, we had explained that the maximum bet rule was an industry standard and we did not penalize casinos for having it. Despite his dissatisfaction, the complaint was rejected due to adherence to industry standards.

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Closed Submitted: 23 Oct 2023

Disputed amount: C$720

Our verdict Case closed

The player's unable to withdraw his balance.

The player's unable to withdraw his balance due ongoing wagering requirements. The complaint was resolved as the player received his money.

Resolved Submitted: 15 Jun 2023

Disputed amount: €400

Our verdict Case closed

Player's deposit has been debited twice.

The player from Austria has placed a deposit that was debited twice from his bank account. Player’s complaint has been resolved successfully.

Resolved Submitted: 30 Jan 2023

Disputed amount: €250

Our verdict Unjustified complaint

Player's bonus winnings have been confiscated.

The player from Germany played with a bonus, and the casino probably confiscated her winnings due to placing bets higher than allowed. We were forced to reject the complaint because this happened almost 2 years ago and the player couldn't provide any other information that would help us support her in this case.

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Closed Submitted: 18 Apr 2022

Disputed amount: €9,000

Show more complaints (+5)