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HomeOnline casinosWinbay Casino review
Winbay Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (33)
  • Skrill
  • Neteller
  • PaysafeCard
  • Mastercard
  • VISA
  • Neosurf
  • PostePay
  • Zimpler
Withdrawal limits
 per month
$7,000
 per day
$500
2024
> $1,000,000
OverviewBonusesUser reviews3Safety Index explainedDiscussion13Payment methods33

Winbay Casino Review

In this review, Winbay Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Winbay Casino has an Above average Safety Index of 7.2, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Take a look at our full Winbay Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Is Winbay Casino fair and safe? Safety Index explained

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Winbay Casino review, we carefully went through and inspected the Terms and Conditions of Winbay Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Winbay Casino is a small to medium-sized online casino based on our estimates or collected information. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find Winbay Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All of that, together with other factors considered in our review, has resulted in Winbay Casino having a Safety Index of 7.2, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Winbay Casino T&Cs

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Winbay Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Winbay Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

User feedback and assessment of Winbay Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of Winbay Casino so far, and the score is only determined after a casino has accumulated at least 10 reviews. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Winbay Casino company information and licenses

Winbay Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Winbay Casino has a gambling license in Comoros. Their license was granted by Anjouan Gaming.

About payment methods and win and withdrawal limits

Winbay Casino accepts 33 payment options. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Neosurf, PostePay, Zimpler, Bitcoin (BTC), Siru Mobile, Bank transfer, Skrill 1-Tap, Jetonbank, Tether (USDT), MiFinity, Bitcoin Cash (BCH), USD Coin (USDC), Cardano (ADA), Dogecoin (DOGE), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Voucher, CashtoCode, MuchBetter, Revolut, Rapid Transfer, UTORG, SafetyPay, WebPay, Interac, Mach, Khipu.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 500 per day No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 750 per day
AUD 10,500 per month
HUF 160,000 per day
HUF 2,100,000 per month
CHF 550 per day
CHF 7,700 per month
CZK 12,500 per day
CZK 175,000 per month
NZD 1,000 per day
NZD 14,000 per month
PLN 2,000 per day
PLN 31,500 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Winbay Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Czech Yes Yes Yes24/7
Greek Yes Yes Yes24/7
French Yes Yes Yes24/7
Hungarian Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7
Polish Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Winbay Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Winbay Casino to be average.

Winbay Casino casino games and slots

You can play these types of games at Winbay Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 108 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Betgames, Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, NetGaming, OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, On Air Entertainment, Reevo, Mascot Gaming, Amusnet, PlayPearls, Givme Games, Ela Games, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, 3 Oaks Gaming, Shady Lady, Winfinity, Vibra Gaming, Spinberry, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, Tequity, BF Games, Spribe, Gamomat, Arcadem, CandleBets, MEGA Entertainment, Betsolutions, Bally Wulff, SlotMill, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Penguin King, Gaming Corps, VoltEnt, Leap Gaming, Ortiz, Gamebeat, Kajot, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, PatePlay, InOut, EGT Digital, Barbara Bang, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play.

Winbay Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Winbay Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Winbay Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (33)
  • Skrill
  • Neteller
  • PaysafeCard
  • Mastercard
  • VISA
  • Neosurf
  • PostePay
  • Zimpler
Withdrawal limits
 per month
$7,000
 per day
$500

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (12)
English customer support
All languages (12)
English live chat
All languages (12)

Game providers

Show all (108)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • TaDa Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Apricot (Microgaming)

Casino screenshots

winbay_casino_homepage_desktop
winbay_casino_game_gallery_desktop
winbay_casino_promotions_desktop
winbay_casino_homepage_mobile
winbay_casino_game_gallery_mobile
winbay_casino_promotions_mobile

Positives

  • Tournaments available
  • Simple and clean website design
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Players from some countries do not qualify for any bonuses
  • Below-average monthly withdrawal limit
Casino Bonuses

Winbay Casino bonuses

Browse all bonuses offered by Winbay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (3)

User reviews of Winbay Casino

This is a place to share experience with Winbay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 4 months ago
Playing is ok but that's it. They don't pay out winnings, chat is really useless. Avoid playing
  • Game selection ok
  • There is no other plus.
  • They don't pay out winnings, and they don't give any reason why they're stretching it out for weeks.
  • Livechat automatically repeats the same thing every day when you ask for money, so it's completely useless
  • Big wins with bonus, you win nothing with real money, the money goes to waste, really strange
• 9 months ago
These casinos should be taken off the internet. It's a shame I played here, but let's hope others don't fall for this casino.
  • Lots of slot games and you can play almost all games with the bonus
  • As the dreaded repatriation is impossible
  • email never answered
  • chat completely ignorant about things
  • Account verification impossible
  • Withdrawals from the account are blocked.
Winbay Casino
Dear Peltsi41,

We’re sorry to hear about your experience. Please note that we were unable to verify your account because the requested transaction history was not provided. We asked for a non-modified PDF covering the period mentioned. Once your account is verified, you will be able to request withdrawals and have them processed promptly. If you wish to continue the verification process or have any further questions, you are welcome to contact us via chat or email.

Kind regards,
Winbay team
• 9 months ago
I can't recommend it to anyone and warn everyone not to lose their money here
  • Many deposit options
  • Site runs without problems
  • Real money wagering requirements 1x
  • Payout takes weeks despite verification
  • Many blocked games for bonus money
  • Long verification process
  • Poor communication
  • Hardly any bonus offers
  • With real money only small winnings but if you play with bonus money you win large sums, very strange and also useless
  • Bonus turnover x 35
Winbay Casino
Dear Michi10,

We’re sorry to hear about your experience. Please be informed that your account is still under verification, as we have not yet received the requested document from you. Unfortunately, this has caused a delay in processing your withdrawal, since account verification must be completed first. If you wish to continue the verification process or have any further questions, you are welcome to contact us via chat or email.

Kind regards,
Winbay team
Safety Index explained

Safety Index of Winbay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winbay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.2/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
    T&C copied from the casino's website (in English):
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low withdrawal limit: 7,700 CHF / month

Complaints about Winbay Casino and related casinos

(9)
9All0Opened0Unresolved1Resolved8Rejected

Complaints directly about Winbay Casino

Discussion

Winbay Casino Discussion

Discuss anything related to Winbay Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Winbay Casino payment methods

SkrillNetellerPaysafeCardMastercardVISANeosurfPostePayZimplerBitcoin (BTC)Siru MobileBank transferSkrill 1-TapTether (USDT)Litecoin (LTC)Ethereum (ETH)MiFinityJetonbankRapid TransferCardano (ADA)USD Coin (USDC)Ripple (XRP)Dogecoin (DOGE)Bitcoin Cash (BCH)InteracMuchBetterKhipuWebPayCashtoCodeUTORGRevolutVoucherSafetyPayMach

Currencies

USD, CAD, EUR, AUD, CHF, CZK, HUF, NOK, NZD, PLN
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