HomeComplaintsHorus Casino - The player's experiencing an unspecified issue.

Horus Casino - The player's experiencing an unspecified issue.

Amount: €2,000

Horus Casino
Safety Index:Below average
Submitted: 27 Oct 2022 | Case closed : 11 Nov 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's experiencing an unspecified issue with Horus Casino. The complaint was closed as the player stopped responding.

Public
Public
2 years ago
Translation

won once and that was on day one. then 3 months later deposited 2-3 times a week and always lost... immmmmmmer... you don't win here... permanently banned there...

Automatic translation:
Public
Public
2 years ago

Dear fiungerweg,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Horus Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
2 years ago

Dear fiungerweg,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
2 years ago

The complaint will be now closed for the above mentioned reason.

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