The player from Germany had requested a full refund of their $592 deposits from Heybets Casino, citing that the casino did not accept players from her country according to their Terms & Conditions. The player informed us the funds had not been confiscated by the casino, but were lost instead. We could not request a refund on her behalf. As a result, the complaint was rejected due to the absence of unjust actions from the casino's side.
Heybets Casino - Player demands refund from casino for not accepting German players.
Amount: €1,300
Heybets Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
8 months ago
