Grand Eagle Casino - Player is not satisfied with the casino’s live chat.

Worst online casino I've  played.  I don't know anything  as far as wins or withdrawals  but tried talking to online chat, no response just an add for there games. NEVER TALKED TO LIVE CHAT, Don't  waist your time with thisone.

Dear Gloria,

Thank you very much for submitting your complaint. I’m sorry to hear about your disappointing experience with the casino. I tried to create an account myself and asked the live agent a few questions. I must say that everything went smooth, both before and after registration. I would say that the response time was less than 30 seconds each time. I even asked if they had any maintenance scheduled recently, but it doesn’t seem to be the case. If you’re still interested in contacting the casino’s live chat, please try it again and let me know if it was successful. And if there is anything else I could do for you regarding this case, do not hesitate to contact me again. Thank you very much in advance for your reply. 

Best regards,

Petronela

Thanks but already deleted my account 

Dear Gloria,

Thank you very much for your quick reply. Once again, I’m sorry for your negative casino experience. Hopefully, you will find a better casino that would accommodate all your needs. Please, do not hesitate to contact me, if there is anything else, that I could do for you regarding this case. If not, I will mark this complaint as ‘rejected’.

Best regards,

Petronela

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages. 

The player can reopen this complaint anytime.