HomeComplaintsGlassi Casino - Player's deposit has been delayed.

Glassi Casino - Player's deposit has been delayed.

Amount: 3,300 INR

Glassi Casino
Safety Index:Above average
Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

5d 10h 19m 46s

Case summary

yesterday

The player from India reports that after making a deposit to the casino, the funds have not been received for four days. They consider this as cheating.

Public
Public
2 days ago

I deposit this casino website but deposit money is not received already 4 days complete it's cheating website

Public
Public
2 days ago

Dear srishail898,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please, could you clarify if you have tried contacting your payment processor regarding this issue?

Was it your first deposit in this casino?

Could you forward the payment receipt and any relevant communication to dominika.l@casino.guru?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you. 

Best regards, 

Dominika


Due to an exceptionally high volume of complaints, we kindly ask for your patience. While we strive to publish complaints within 48 hours, follow-up responses may take up to 7 days. Assigning your complaint to a resolver might also take longer, as we’re currently managing close to 1,000 complaints.

Thank you for your understanding. Wishing you a wonderful New Year 2025!

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Public
yesterday

I send your email address payment screenshot please check me

Casino Guru is examining the case

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