The player's account got blocked for having multiple accounts. The complaint was closed as the player stopped responding.
GGBet Casino - The player's account got blocked.
Amount: €100
GGBet Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Hello,
I have the following problem:
I wanted to sign up for GGBet, but it turned out that there is no account for my email and I can't sign in. Since I got a new email address after creating my account at GGBet, I registered with it again. One day later my account is blocked, when I asked the support I was informed that I have several active accounts.
I asked support to delete my old account (which the site says has already happened) and give me my money back. Both were denied.
I hope you can help me further
Automatic translation:
Public
Public
2 years ago
Hello Squeezy,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise when did you create your first account? Was there any remaining balance? Did you already deposit into your second account? When was the last time you contacted the casino and what was their respond regarding this issue.
Looking forward to your answer.
Regards,
Nick
