GGBet Casino - Player’s withdrawals have been rejected from GG.Bet.

Hello, I have made 4 withdrawals from GG.Bet and have been waiting for over a week, and I still haven't received my money. When I logged into the site, 3 out of 4 of my withdrawals have been rejected? How can I get my money back? Can someone help me.

Dear Arithat,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with GGBet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Has the balance been returned to your casino account?
• Are you able to request new withdrawals?
• Is your account fully verified?
• Have you contacted casino support regarding the issue? What response have you received?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Hello, the balance has been returned to my casino komto, and I have requested new withdrawals but now with 2500sek 6 times, that corresponds to 15000sek. my account is verified and I have contacted support. they say that my withdrawal exceeds my balance on the account which I don't understand how that would happen when I can only withdraw 20000sek which is all I had to withdraw.

Hi, I have tried to withdraw again but my withdrawals just get canceled I don't know why and the support just says that I have played with the money but I haven't. please help me.

Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I have no chat logs with the casino support as it disappeared when it cancels the support chat.

I got 5,000 sek out of 20,000 sek today, but I hope I get the rest.

Was the rest of your cashout processed? Please let me know about any news.

Hi, I got 15000sek out of 20000sek and the remaining status "in process".

then I have now played a little after I have withdrawn my money. And I won 10000sek which I am trying to withdraw now but then they have sent me to submit another KYC document.

I don't understand why it has to be so complicated.

I understand your frustration in getting your winnings.

Casinos can request additional verification, and we would recommend you comply with such request in order to receive your winnings.

Please let me know if there are any hurdles you face in withdrawing your winnings currently.

I'll await your response.

Dear Arithat,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Dear Arithat,

We'll consider the issue resolved since you confirmed the reception of 15000 SEK out of 20000 SEK. I will now mark the complaint as 'resolved' in our system. The disputed value will be adjusted accordingly.

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru