HomeComplaintsFancy Reels Casino - The player's experiencing an unspecified issue.

Fancy Reels Casino - The player's experiencing an unspecified issue.

Amount: £12,000

Fancy Reels Casino
Safety Index:Low
Submitted: 05 Feb 2023 | Case closed : 20 Feb 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's experiencing an unspecified issue with Fancy Reels Casino. The complaint was closed as the player stopped responding.

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1 year ago

Wouldn't let me withdraw took more money from my account lost money from fake game really bad got some back from bank but only a fraction

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1 year ago

Dear marchoulihan73,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Fancy ReelsCasino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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1 year ago

Dear marchoulihan73,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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