Dear syyplay,
It is likely that until you had made the withdrawal of 126 euros, any further winnings would be still restricted to this maximum withdrawal amount.
However, as there has been no response from the casino to confirm this I will now close the complaint as 'unresolved'.
I understand this isn't a satisfactory solution to your issue. However, the decrease in rating caused by unresolved complaints may help to change the casino's approach.
As the casino has no license and doesn't refer to any ADR service, I’m afraid there is nothing more that can be done without cooperation from its side.
I wish I could be of more help.
Best regards,
Adam
Dear syyplay,
It is likely that until you had made the withdrawal of 126 euros, any further winnings would be still restricted to this maximum withdrawal amount.
However, as there has been no response from the casino to confirm this I will now close the complaint as 'unresolved'.
I understand this isn't a satisfactory solution to your issue. However, the decrease in rating caused by unresolved complaints may help to change the casino's approach.
As the casino has no license and doesn't refer to any ADR service, I’m afraid there is nothing more that can be done without cooperation from its side.
I wish I could be of more help.
Best regards,
Adam