Drake Casino - Player's withdrawal has been restricted.

How is it legal for someone deposit a bunch of money at drake casino and when you get a free spin five daily free spins bonus 10 cash out on bonus to withdrawe to rollover amount and actially rollover the amount and go to withdrawel the only option you have is bank wire its not like that for any normal deposit withdrawel how do you have the casino rated high safe index it's one of the most shadiest online casinos I've ever seen really drale casino is so shady in every way you can't withdrawel your bonus winning cause it's 100 max cash out and bitcoin withdrawel is 125 minimum withdrawel they going to tell me cause I don't have bank account use somebody else info bank info that's so low down dirty rotten scam greedy stuff no one cares there at all

Dear leslieroller327,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Drake Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Did the casino specifically ask you to deposit using a bank account?
• Is depositing 25 USD using your previously used payment method a valid option for you in this situation?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

Dear leslieroller327,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.