Daisy Slots Casino - The player struggles to withdraw her balance.

Casino will not let me verify my Id had this problem with another casino owned by jumpman gaming. It just won't let you take photo and send so it won't let me withdraw any money. Many thanks Anne C********

Hello midget,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Daisy Slots Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Dear midget,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello they have let me verify now and withdraw my winnings thanks for your help

Thank you midget for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick