HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,436Opened811Unresolved5,655Resolved13,405Rejected22,565
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Spin It Casino - Player’s account deletion request is not fulfilled.

Unresolved Submitted: 16 Mar 2026
Black points: 386
Disputed amount: €600
Safety Index 5.7 Below average
Our verdict No reaction

Qbet Casino - Player’s account has been closed without explanation.

Unresolved Submitted: 16 Mar 2026
Black points: 2,404
Disputed amount: €8,200
Safety Index 6.6 Above average
Our verdict No reaction

Grizzly's Quest Casino - Player is locked out of her account.

Unresolved Submitted: 16 Mar 2026
Black points: 240
Disputed amount: C$1,000
Safety Index 8.4 High
Our verdict Technical glitch

Wonaco Casino - Player's account closure request is delayed.

Unresolved Submitted: 16 Mar 2026
Black points: 34,527
Disputed amount: €30,000
Safety Index 2.8 Very low
Our verdict No reaction policy

Blind Luck Casino - Player's withdrawal is delayed.

Unresolved Submitted: 16 Mar 2026
Black points: 244
Disputed amount: £1,000
Safety Index 3.0 Very low
Our verdict No reaction policy

Spin Million Casino - Player's winnings have been voided and withdrawals cancelled.

Unresolved Submitted: 16 Mar 2026
Black points: 520
Disputed amount: £7,950
Safety Index 2.8 Very low
Our verdict No reaction

Dahibet Casino - Player’s account has been closed without payout.

Unresolved Submitted: 15 Mar 2026
Black points: 9,741
Disputed amount: $70,000
Safety Index 3.0 Very low
Our verdict No reaction policy

LuckyWave Casino - Player's self-exclusion request was ignored.

Unresolved Submitted: 15 Mar 2026
Black points: 112
Disputed amount: €380
Safety Index 2.5 Very low
Our verdict Failed self-exclusion

Casino Lab - Player is requesting a payment after a failed self-exclusion.

Unresolved Submitted: 15 Mar 2026
Black points: 2,877
Disputed amount: €5,000
Safety Index 2.6 Very low
Our verdict No reaction

Gonza Bet Casino - Player's account has been closed unexpectedly.

Unresolved Submitted: 15 Mar 2026
Black points: 215
Disputed amount: 300 USD₮
Safety Index 4.7 Low
Show more complaints (+10)
Showing 851 - 860 of 5,655 complaints
1...85 86 87...566
Go to pageof 566 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.