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Wolfy Casino review

Name: Wolfy Casino review
Item: Wolfy Casino
Rating: 5.1

5.1/10Safety Index Below average by Casino Guru

Wolfy Casino review

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

Visit Casino

Show company details

Payment methods

Show all (36)

Withdrawal limits

per month

€10,000

per week

€5,000

Operator Modern World Entertainment B.V.

Established 2020

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (GCB)

OverviewBonusesUser reviews40Safety Index explainedDiscussion52Payment methods36

Important: Casino applies withdrawal limits to progressive jackpot wins This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.

Wolfy Casino Review

Our independent casino review team has taken a detailed look at Wolfy Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Wolfy Casino has a Below average Safety Index of 5.1, which makes it a less than ideal option for most players in terms of fairness and safety. Keep reading our Wolfy Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of Wolfy Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Wolfy Casino review, we extensively examined and analyzed the Terms and Conditions of Wolfy Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Based upon our estimates and collected information, we consider Wolfy Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find Wolfy Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, Wolfy Casino has landed a Below average Safety Index of 5.1. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Note: To the best of our knowledge, Wolfy Casino is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Wolfy Casino.

Wolfy Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Wolfy Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Wolfy Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 4 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,444 black points in total, out of which 624 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Wolfy Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Our database has a total of 40 user reviews of Wolfy Casino, giving it a Good User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Wolfy Casino company information and licenses

Wolfy Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Wolfy Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.

About payment methods and win and withdrawal limits

Wolfy Casino accepts 36 payment options. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, POLi, eps-Überweisung, Multibanco, Neosurf, Bitcoin (BTC), Bancontact, ApplePay, Instant Bank Transfer, Monero (XMR), Solana (SOL), Tether (USDT), USD Coin (USDC), Tron (TRX), Litecoin (LTC), blik, MB Way, Ripple (XRP), Rapid Transfer, Interac, Binance Coin (BNB), Jetonbank, Contiant, Yaspa, Cashlib, PIX, Jeton Cash, Google Pay, Revolut, MiFinity, Ethereum (ETH), Dogecoin (DOGE).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits	Win limits
EUR 5,000 per week	No win limit
EUR 10,000 per month
Withdrawal limit also applies to progressive jackpot wins!

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Wolfy Casino.

Language	Website	Customer support	Live chat
English			24/7
Spanish
Japanese
German
Finnish
Greek
French
Norwegian

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Wolfy Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Wolfy Casino has a good customer support based on the responses we have received during our testing.

Wolfy Casino slots and casino games

You can play these types of games at Wolfy Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 130 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, MrSlotty, Relax Gaming, Betgames, Lucky Games, FBM Digital Systems., Fantasma Games, Turbo Games, Bluberi Gaming, Platipus, Slotopia, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, G Games, Twain Sport, Betixon, Aviatrix, HollywoodTV, OneTouch, Tronius Gaming, Kiron Interactive, Galaxsys, Revolver Gaming, Spinthon, Triple Profits Games (TPG), Reevo, OneGame, RealLiveSlots, Mascot Gaming, Amusnet, Givme Games, PlayPearls, PGsoft (Pocket Games Soft), Atomic Slot Lab, TVBet, Ela Games, NazionaleElettronica, eBET, Skywind Group, Caleta Gaming, King Show Games, AvatarUX, Peter & Sons, upgaming, Esa Gaming, Imagine Live, Casimi Gaming, 3 Oaks Gaming, Shady Lady, Vibra Gaming, Spin Fury Gaming, Bet Construct, Smartsoft Gaming, Qora Games, Swintt, Win Fast, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CT Gaming, CandleBets, Betsolutions, Dragon Gaming, SlotMill, Vivo Gaming, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, VoltEnt, Leap Gaming, Espresso Games, Synot Games, SlotMatrix, Fugaso, Felix Gaming, Stakelogic, Xplosive Slots, NSoft, Octavian, Fazi, Gamzix, Kalamba Games, Popiplay, Golden Hero, Spin2win, PatePlay, PopOK Gaming, EGT Digital, Barbara Bang, EURASIAN (EA) Gaming, Hacksaw Gaming, Ruby Play, Asia Gaming.

Bonuses and codes offered by Wolfy Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 7 bonuses offered by Wolfy Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Visit our separate page on Wolfy Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (36)

Withdrawal limits

per month

€10,000

per week

€5,000

Games

Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (8)

English customer support

English live chat

Game providers

Show all (130)

Casino screenshots

Positives

Good selection of games
Deposits by cryptocurrencies are accepted
Live chat support is available 24/7

Negatives

Players depositing by Skrill and Neteller cannot claim bonus
Website is translated into many languages but not all of the website sections are in that language
Many restricted slots for bonus play
Not all payment methods are available for all countries

Author: Jara Kane Last updated: 09 Oct 2025 Anything incorrect or missing? Let me know

Wolfy Casino bonuses

Browse all bonuses offered by Wolfy Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Wolfy Casino

This is a place to share experience with Wolfy Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 40 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

kaggeletos21

Gold

Greece

• 4 months ago

I play a lot at this casino, I've gotten a lot of no wager bonuses, I've made 6-7 withdrawals, the weapons are very good, it has a wide range of games, the downside I think is that its bonuses are up to 150 euros, 100/100 no wager, I can't understand why a casino that really has nothing to envy very large casino giants has such a low rating here!!!!!!

Fast withdrawals perfect experience
Γρήγορες αναλήψεις τέλεια εμπειρία

Sometimes I change VPN to play some games, that's not necessarily a negative.
Μερικές φορές αλλάζω vpn για να παίξω κάποια παιχνίδια δεν είναι απαραίτητα αρνητικο αυτο

Kebabrulle

Silver

Sweden

• 5 months ago

Had an account within this casino and brand before. They let me open an account, deposit and gamble.
I won some money and made a withdrawal.

After my withdrawal was done, my account got closed.
I asked chat why and i couldnt get an answer and had to email. Which is kinda weird.

In this case i had my money, but they still let you open and deposit even if you are BANNED/Self excluded there. It is same with Art, Thor and their other casinos. They dont care about that, as long as they get money, they are happy.

Nothing at all!

Let you open an account even if you self exluded because of gambling issues.
Bad support doesnt answer on emails.

Alisa333

Bronze

Serbia

• 1 year ago

I’m really happy with the experience on Wolfy Casino so far.
The site is super easy to navigate, and the game variety is awesome, everything from popular slots to some unique providers I hadn’t tried before.

I also had a great experience with their support team. I had a small issue with a deposit once, and they resolved it very fast.

Wolfy Casino has definitely become one of my go-to places for online gaming. Highly recommend it to anyone looking for fair bonuses and a smooth gaming experience!

nice design
friendly customer support

testnipoligon1

Bronze

Slovenia

• 1 year ago

I am player at Wolfy casino for few years now and itnever dissappointed me. What i really like is big selection of games with all my favourite providers. I would recommend Wolfy, for me it is one of the few trustworty casinos out there.

Been costumer for years, never had any bad experiences
Good VIP club with lots of rewards and high cashback
For me it is the big selection of games that is really outstanding here

Wager free bonuses are limited on cashout, but i dont use them that often and when i do i am aware of that.

kqphone

Silver

Canada

• 2 years ago

-Been blocked from promos when I deposit normally and use promos... I guess you're not allowed to win.

Fairly fast payouts and fair games. Very good promotions. Live support was nice and was a smooth experience throughout 5-6 deposits/play sessions.

Fair games
Good promos
Cashout Legit and Fast. In multiple payout methods
Very limited region lock

Cashout takes couple days
Blocks you from promos if you win often. Kind of a joke

Browraised

Bronze

Canada

• 2 years ago

Be bloody careful with these guys. Do NOT use their bonuses!

their bonuses are set up to use as many times as you want. Wednesday bonus for example. Other sites if you can only use once will lock it after touve used it for the day. Other casinos it's am all day bonus. Naturally a player will think it's an all day bonus if the code is there for each deposit. I had won $400 on my FIRST deposit. Cashed it out. Because I believed this money was coming to me I spent more of my self given budget as I was $360 up. WELL... I had mad about $100 worth of $20 deposits. Won nothing. The next day I got an email stating that my withdrawal was denied, they took the $400 and told me I'm no longer allowed to play bonus Wednesday. Uhm ok, well can I have a refund for that $100? Reason I ask is your site took my deposits and your telling me that had I won on ANY deposits that day that you would have confiscated the money. Which MEANS I was not in fair play at all but just sending you cash. Surely that makes good sense. They stopped answering my emails after I broke it down for them like that. I have won a thing since, which I was winning a little bit every week. So they did something to my account because I couldn't hardly make it to $50 for the past 2 weeks. I think there is some controlling going on with accounts over there or something. My experience took a nose dive after I confronted them and it was beyond obvious. I closed my account!

Shady
Take money no trouble, will deeply look for any reason to loophole you
Poor customer support

Pastazuu

Bronze

Serbia

• 2 years ago

Wofly Casino is the bomb!
The games are awesome, the jackpots are huge and the odds are in my favor. 🍀
The support team is always there for me, and the cashouts are smooth and quick. 💸

I also enjoy the perks and prizes they give me, they make me feel like a VIP. 😁 as I'm one joint their VIP club
Wofly Casino is the place to be if you want to have a blast and win big. 🙌

The customer service is friendly and helpful, and the withdrawals are fast and easy
I also like the bonuses and rewards they offer, they make me feel valued and appreciated

restrictions on winnings

SunsetGaze

Diamond

Honduras

• 2 years ago

This casino doesn't have the flaws other Versus Odds casinos got (abusive wagering requirements on clean deposits), but it definitely has others: unfair bonus terms. KYC is fairly quick and withdrawal times are somewhat consistent. Not a single bonus is good, Wednesday's free spins got unfair terms: max possible cashout of 250 USD/EUR is applied and balance above that amount gets confiscated and restricted games list apply, meaning you will get your entire balance voided if you play live games or forbidden slots while this bonus is active. Sticky bonuses on weekends can be taken by every user even if they are not entitled to it, causing winnings to be confiscated by the casino. There isn't really any good reason to play here, still a slight improvement when compared to other Versus Odds casinos, if they didn't have such abusive bonus terms they would be perfect.

Consistent withdrawals time
Responsible gambling tools directly provided to players

Abusive bonus terms
Max crypto daily withdrawal is 1000 USD

simplyme

Diamond

Germany

• 2 years ago

It's a shame what we're seeing in the casinos now. I was able to play for just under 20 minutes with a small stake of €50 and then it was all gone. So the game is not fun here. The support is friendly but not competent, puts you off with the standard answer "I'm sorry to hear you feel that way about our platform. We don't have any influence on games and payouts since games are on the game provider's servers." So it's all the bad provider's fault. I deposited here without a bonus and then tried to look at a game history...the session is there but no game rounds...nothing found, the system says.Aks thanks for losing 50€ I have 0.60€ cashback received....no it doesn't work!!!! Playngo and pushgaming cannot be played, BTG runs on relax.io servers.....with an underground RTP...RUMPEL RUMPEL!!! PRAGMATICPLAY OH JE....to be honest, does anyone else feel like it???? No, I can't recommend this casino and I wouldn't invest a cent more here.

Well, what am I supposed to find good here????
Tja was soll ich hier gut finden ????

Everything so far
Alles soweit
Game history not available
Gamehistory nicht vefügbar
Cashback only 1%
Cashback nur 1%
Customer unfriendly terms and conditions very bad
Kundenunfreunliche AGB sehr schlecht

DaStupidKidd

Diamond

Canada

• 3 years ago

!!!WELCOME BONUS IS STICKY!!!

I found Wolfy Casino while trying to find a new place to play that had no wagering on their welcome bonus.
Their promotional material states "WAGER FREE BONUSES UP TO $1000!" so I figured I'd give it a shot.
After a few hours of play, I had noticed that I had $0 in my account while my "bonus funds" had more than I had originally received.
I decided to ask about this and that's when I was informed that their wager-free welcome bonus is also a sticky bonus and all winnings go into your bonus funds until you cash out.
That also means that you're restricted to their bonus terms until you've made your withdrawal and they deduct whatever bonus money they gave you.
It's very misleading and is the main reason for my two-star rating.

This all being said, they do have a rather large selection of slots from basically every provider you can think of. All the usual suspects are here, including Microgaming, Pragmatic, Betsoft, Yggdrasil, etc. They even have Playtech games.

All of the MG and Pragmatic games that I checked were listed at their 96%+ RTP, although they sure didn't play like it. So take that info with a grain or two of salt.

Customer service was very quick but was not they most professional sounding. They used phrases such as "kk" and misspelled a lot of things, which made the conversation feel like I was dealing with a used car salesman more than a CSR.

No cash out made, so can't comment on withdrawal speed.

Large selection of slots
96%+ RTP
"Wager-free" welcome bonus

Misleading advertising leads me to believe you may have hard time making larger withdrawals (just my opinion)
Play at own risk

venelinaaaaa1

Bronze

Bulgaria

• 3 years ago

It's great

killkewsa

Bronze

Sweden

• 3 years ago

Refused to pay my €900. They closed my account and accused me for money laundering, which was definitely not the case. Contacted live chat and they stopped replying to me after a while, without giving me a reason for why I am accused for money laundering.

I didn't breach any T&C. The money I played with was real money, no bonus.

Stay away from the casino if you value your money.

As long as they don't close your account and sieze the money (which happened to me), they are probably an OK casino.

Stealing money and closing account withough giving you a reason.

FlashFX

Silver

Germany

• 3 years ago

Great Casino! There is nothing to add:)
Verified and paid out in less than 10 hours, and you can also find the view for verification and document upload directly in the menu.
(Other casinos have hidden this or only get in touch via email)

Lightning fast verification
Blitzschnelle Verifizierung
Lightning fast payout
Blitzschnelle Auszahlung
Good game selection
Gute Spieleauswahl
crypto deposit
Krypto Einzahlung
Nice support
Netter Support

Where there is nothing to complain about, you can also write nothing negative :)
Wo es nichts zu beanstanden gibt kann man auch nichts Negatives schreiben :)

Wolfy Casino

Thank you for your feedback :)

WIZO1987

Bronze

Germany

• 4 years ago

So far, Wolfy has been my favorite casino, despite which I've never had a payout.
For 4 days I have had a different opinion.
I was really happy, 940 € plus in the account.
Quickly spin a few more € and then cash out ...
Think!
I look how many spins stay smooth for me up to 900 € and I can't believe my eyes. Account balance € 21 !!!
This can not be true. Immediately looked up in the course. It said I would have had € 900 paid out.
How then, during the game?!?!
Email checked. Transaction was successful ... but not on my account !!! Wanted to register with Wolfy again. Unsuccessful. Password be wrong. Huh, I've never had that saved there because. So contacted support.
The first question that came from the live chat:
Have you been hacked? She sends me a screenshot of the transaction.
On an Austrian Bitcoin wallet or something. Receiver not identical to me!
IP address not from me either.
The money cannot be recovered they say. But that works with almost every casino. How can it be that they book the money into an account that doesn't even have my name? Otherwise it will not be paid out because you have a twisted letter or something. Once accidentally transferred from my son's account, I was refused a payment because the recipient details were not identical.
But here at Wolfy it doesn't seem to matter what the recipient's name is or whether the account is verified at all.
When asked what I should do now, it was said in good German: "Bad luck !!"
I think that's so unbelievable !!
For me it stinks a lot ... !!!

Wolfy Casino

Dear

We could not know that the requested withdrawal was not made by you, and that someone else has logged into your account. First of all your account was already verified so there were no restrictions for withdrawal. Also the withdrawal was made with BTC, therefore we can not see the receiver, and since this is crypto withdrawal once the transaction is done we are not able to retrieve it.

Thanks for understanding

Safety Index of Wolfy Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wolfy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.1/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Unfair terms and conditions

Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Bonus policy and related restrictions may apply even after meeting bonus wagering requirements
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in English):
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Bonus-related restriction that should be technologically enforced
T&C copied from the casino's website (in English):
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Unreasonably short time frame for providing information within KYC processes
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
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Complaints about Wolfy Casino and related casinos

(17)

17All0Opened4Unresolved4Resolved9Rejected

Complaints directly about Wolfy Casino

Our verdict Player stopped responding

Player’s withdrawal request has been delayed.

The player from Germany had won €800 after using free spins and believed that this amount was fully withdrawable. However, he received an email stating that only €250 could be withdrawn due to bonus money conditions, despite having no indication of bonus funds in his balance. He sought clarification and resolution regarding this issue. The Complaints Team was unable to proceed with further investigation due to a lack of response from the player, which resulted in the closure of the complaint. The player retained the option to reopen the complaint in the future if he chose to resume communication.

Read moreRead less

Closed Submitted: 03 Apr 2025

Disputed amount: €800

Our verdict Unjustified complaint

Player's winnings have been confiscated.

The player from British Columbia had winnings that were voided after he followed the casino's terms for a weekend bonus. Despite ensuring compliance with the rules, including a clean deposit and checking with support, his attempts to withdraw the winnings were met with confiscation and a lack of communication from the casino. The Complaints Team reviewed the case and found that the casino had provided evidence indicating that all deposits were linked to bonuses, which invalidated the player's claim of a clean deposit. Consequently, the complaint was deemed unjustified and rejected.

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Closed Submitted: 17 Feb 2025

Disputed amount: C$500

Our verdict Case closed

Player’s account has been blocked before verification.

The player from Germany had registered at Wolfy Casino and won approximately 900 euros using a wager-free bonus. Her account had been locked before verification, despite her having sent all required documents via email that day. The issue was resolved after the player's account was released and verified. The complaint was marked as 'resolved' by the Complaints Team.

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Resolved Submitted: 24 Jun 2024

Disputed amount: €900

Our verdict No reaction

Player's withdrawal has been canceled without specific reasons.

The player from Germany had won around 900 euros at Wolfy Casino and had requested a withdrawal, expecting that the bonus amount would be deducted. However, after eight verifications, the withdrawal was canceled. She had received an email from another casino site, which gave general reasons for possible account suspension. We had reached out to the casino for clarification on the issue, but got no response despite multiple attempts. The complaint was thus marked as 'unresolved', which could have negatively affected the casino's rating. We had recommended the player to contact the Curaçao Antillephone N.V. for further assistance.

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Unresolved Submitted: 03 Apr 2024

Disputed amount: €696

Our verdict Insufficient evidence from casino

Player's winnings confiscated for bonus abuse.

The player from Germany had his winnings cancelled by the casino due to alleged 'bonus abuse'. The player claimed that the casino had not provided any specific details about the violation. The Complaints Team reached out to the casino for further clarification and evidence, but the casino representative stopped responding. Due to the lack of progress and insufficient evidence to support the casino's claims, we marked the complaint as 'unresolved'.

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Unresolved Submitted: 01 Apr 2024

Disputed amount: €806

Our verdict Case closed

Player's account unexpectedly deactivated.

The player from Germany had discovered his casino account had been deactivated after he returned from vacation, with €130,000 still in it. Despite having reached out to customer service, he had received no explanation or contact from the casino. His account had been verified since September 28th, 2023, and the winnings had been accumulated with real money without a bonus. The casino later informed him that his account had been closed for security reasons during site maintenance and would be reopened in April. The player confirmed that his account had been unlocked and the issue had been resolved. We then closed the complaint.

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Resolved Submitted: 30 Mar 2024

Disputed amount: €130,000

Our verdict Case closed

Player's account emptied, rules violation suspected.

The player from Ireland had registered on Wolfycasino and deposited 6000 euros. After a successful round, he faced delayed withdrawals and discovered that withdrawal limits were in place. Later, he was unable to log into his account and, upon resolving the issue, found that all funds were missing, claiming they had been moved to an unknown cryptocurrency address, which contradicted the casino's withdrawal terms. The player did not respond to our inquiries for further information, which resulted in us being unable to investigate further. Consequently, we had to reject his complaint, but it was later reopened and closed as resolved after the player confirmed that the matter had been handled.

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Resolved Submitted: 28 Mar 2024

Disputed amount: €25,170

Our verdict Player stopped responding

Player accuses casino of irresponsible gambling practices.

The player from Belgium has expressed dissatisfaction with Wolfycasino, claiming fraudulent behaviour and lack of assistance from customer support. The player advises other players to avoid the casino due to their negative experience. The complaint was closed as the player stopped responding.

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Closed Submitted: 15 Jul 2023

Disputed amount: €20,000

Our verdict Player stopped responding

Player complains that he didn’t win anything.

The player from Denmark is dissatisfied with the casino’s RTP (Return to Player). We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 21 Jun 2023

Disputed amount: ??

Our verdict Against fair gambling