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All39,307Opened944Unresolved5,111Resolved12,368Rejected20,884
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Roo Casino - Player’s deposit has never been credited to his casino account.

Unresolved Submitted: 14 Dec 2020
Black points: 48
Disputed amount: A$650
Safety Index 3.2 Very low
Our verdict Failed self-exclusion

Goldenline Casino - Player has self-excluded himself from casinos under the same brand.

Unresolved Submitted: 14 Dec 2020
Black points: 486
Disputed amount: €800
Safety Index 4.7 Low
Our verdict No reaction policy

24M Casino - Player’s deposit has never been credited into her account.

Unresolved Submitted: 10 Dec 2020
Black points: 38
Disputed amount: £100
Safety Index 1.8 Very low
Our verdict No reaction

Pokie Mate Casino - Player’s winnings from the bonus have been cancelled.

Unresolved Submitted: 10 Dec 2020
Black points: 327
Disputed amount: €4,500
Safety Index 5.2 Below average
Our verdict No reaction

Win British Casino - Failed self-exclusion.

Unresolved Submitted: 10 Dec 2020
Black points: 11
Disputed amount: £50
Safety Index 7.2 Above average
Our verdict No reaction policy

Hyperino Casino - Player’s account has been blocked.

Unresolved Submitted: 06 Dec 2020
Black points: 52
Disputed amount: €500
Safety Index 9.0 Very high
Our verdict No reaction policy

Vera&John Casino - Player has experienced technical glitch.

Unresolved Submitted: 05 Dec 2020
Black points: 10
Disputed amount: 4,200 R$
Safety Index 5.9 Below average
Our verdict No reaction policy

Hyperino Casino - Player’s account has been blocked.

Unresolved Submitted: 04 Dec 2020
Black points: 225
Disputed amount: €4,000
Safety Index 9.0 Very high
Our verdict No reaction policy

10Cric Casino - Player’s deposit has never been credited to his casino account.

Unresolved Submitted: 04 Dec 2020
Black points: 15
Disputed amount: 1,000 INR
Safety Index 8.5 High
Our verdict No reaction policy

Svenplay Casino - Player’s struggling to verify her account.

Unresolved Submitted: 03 Dec 2020
Black points: 113
Disputed amount: €2,670
Safety Index 4.1 Low
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