HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37758Opened953Not solved4961Solved10517Rejected21327
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Against fair gambling

Black points: 1032
Disputed amount: $4,734.48

Bingo Billy Casino - Player’s experiencing difficulties withdrawing her bonus winnings.

Bingo Billy Casino
Safety Index:Very low Submitted: 06 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 25
Disputed amount: A$500

Wager Beat Casino - Player’s winnings from bonus play have been cancelled.

Wager Beat Casino
Safety Index:Low Submitted: 06 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 24
Disputed amount: £35

Ares Casino - Player’s experiencing difficulties receiving her refund.

Ares Casino
Safety Index:Very low Submitted: 06 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 90
Disputed amount: A$300

Kaulana Casino - Player’s struggling to withdraw her winnings.

Kaulana Casino
Safety Index:Very low Submitted: 04 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 324
Disputed amount: $3,015.76

Bingo Billy Casino - Player’s struggling to receive her winnings from bonus play.

Bingo Billy Casino
Safety Index:Very low Submitted: 02 Apr 2020
Unresolved Our verdict

Against fair gambling

Black points: 15
Disputed amount: €230

Lord of the Spins Casino - Player’s winnings have been confiscated.

Lord of the Spins Casino
Safety Index:Very low Submitted: 31 Mar 2020
Unresolved Our verdict

Justified complaint

Black points: 797
Disputed amount: €1,215.74

14red Casino - Player’s winnings have been reduced.

14red Casino
Safety Index:Very low Submitted: 31 Mar 2020
Unresolved Our verdict

High unexpected fees

Black points: 1
Disputed amount: $100

AmigoBingo Casino - Player is extremely dissatisfied with high withdrawal fees.

AmigoBingo Casino
Safety Index:Very low Submitted: 30 Mar 2020
Unresolved Our verdict

Uncertain case, good regulator

Disputed amount: €50

777 Casino - Player’s account has been taken over by a different person.

777 Casino
Safety Index:Above average Submitted: 29 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 266
Disputed amount: €369

Evibet Casino - Player’s withdrawal has been withheld after accusation of opening multiple accounts.

Evibet Casino
Safety Index:Below average Submitted: 29 Mar 2020
Show more complaints (+10)
Showing 4,811 - 4,820 of 4,961 complaints
1...481 482 483...497
Go to pageof 497 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news