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All41,280Opened776Unresolved5,453Resolved13,043Rejected22,008
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Our verdict No reaction policy

Lucky Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Nov 2021
Black points: 87
Disputed amount: €1,500
Safety Index 0.5 Very low
Our verdict No reaction

Cool Play Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 04 Nov 2021
Black points: 33
Disputed amount: €100
Safety Index 6.4 Below average
Our verdict Failed self-exclusion

Lucky Bar Casino - Player’s account has been reopened.

Unresolved Submitted: 04 Nov 2021
Black points: 610
Disputed amount: £1,500
Safety Index 3.9 Low
Our verdict No reaction

Svenbet Casino - Player’s account has been blocked.

Unresolved Submitted: 04 Nov 2021
Black points: 623
Disputed amount: €2,468
Safety Index 2.2 Very low
Our verdict No reaction policy

Casino MGA - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Nov 2021
Black points: 77
Disputed amount: €1,251
Safety Index 2.2 Very low
Our verdict No reaction

Jokerino Casino - Player cannot withdraw his winnings.

Unresolved Submitted: 03 Nov 2021
Black points: 553
Disputed amount: €1,000
Safety Index 2.1 Very low
Our verdict No reaction policy

BoomBang VIP Casino - Player’s struggling to withdraw their winnings.

Unresolved Submitted: 03 Nov 2021
Black points: 85
Disputed amount: €500
Safety Index 7.7 Above average
Our verdict Justified complaint

Svenplay Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 03 Nov 2021
Black points: 1,528
Disputed amount: €2,200
Safety Index 4.1 Low
Our verdict No reaction policy

24M Casino - Player’s withdrawal has been voided.

Unresolved Submitted: 02 Nov 2021
Black points: 384
Disputed amount: €2,205.96
Safety Index 1.8 Very low
Our verdict No reaction

Cheeky Riches Casino - Player’s struggling to withdraw his remaining balance.

Unresolved Submitted: 01 Nov 2021
Black points: 60
Disputed amount: £57
Safety Index 6.4 Below average
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