OlympusPlay Casino Review

Name: OlympusPlay Casino Review
Item: OlympusPlay Casino
Rating: 3.8
Author: Zuzana Cirochova

Zuzana C.

03/2023

Safety Index

3.8

Low

User feedbackMixed

8 reviews

OverviewSafety and fairnessGamesUser reviewsDiscussion

Zuzana C.

03/2023

Casino closed

OlympusPlay Casino has been closed and no longer operates.

Doesn't accept players from Ohio

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Pros and cons

Deposits by cryptocurrencies are accepted
Live chat support is available 24/7

Maximum payout is limited to 10x last deposit, up to €/£/$ 500 if player’s accumulated lifetime deposit is not greater than 200 €/£/$
Not all of the terms and conditions are translated to the language option provided on the website
Live dealer games are not available
Relatively new casino, not yet proven by time

OlympusPlay Casino Review

This review is all about getting a clear picture of OlympusPlay Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.

Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. In our review, OlympusPlay Casino showed gaps in key areas. This led to a Low Safety Index of 3.8. Our full OlympusPlay Casino review offers details that can help you decide whether this casino is right for you.

Safety Index – OlympusPlay Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of OlympusPlay Casino, we have looked closely into the Terms and Conditions of OlympusPlay Casino and reviewed them. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Based upon our estimates and collected information, we consider OlympusPlay Casino one of smaller online casinos . This casino has a very high value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we know, no relevant casino blacklists include OlympusPlay Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All of that, together with other factors considered in our review, has resulted in OlympusPlay Casino having a Safety Index of 3.8, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.

OlympusPlay Casino T&Cs

Each time we review a casino, we go through its Terms and Conditions to check how fair they are. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of OlympusPlay Casino during our review.

Player complaints related to OlympusPlay Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 14 complaints about this casino in our database. Because of these complaints, we've given this casino 1,822 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

OlympusPlay Casino user feedback and reviews

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

The user satisfaction feedback of OlympusPlay Casino shared by 8 users has resulted in a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

OlympusPlay Casino company data and licenses

OlympusPlay Casino is owned by Games & More B.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

As far as we know, OlympusPlay Casino does not have a gambling license.

Win and withdrawal limits, payment options

OlympusPlay Casino accepts deposits via 10 payment methods. This includes: Neteller, Skrill, PaysafeCard, Euteller, American Express, Bitcoin (BTC), Bank transfer, Dogecoin (DOGE), Litecoin (LTC), Bitcoin Cash (BCH).

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
EUR 5,000 per week	No win limit
EUR 20,000 per month

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

"We factor in customer support quality and language options as key data points whenever we review an online casino." The options available at OlympusPlay Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7
Spanish
German
Swedish
Italian
French

Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. OlympusPlay Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at OlympusPlay Casino

OlympusPlay Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Keno, eSports betting, Other games.

Games from 16 casino game providers are available. This includes NetEnt, Novomatic, Playtech, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Playson, Amatic, Wazdan, Booongo (BNG), Kajot, Mascot Gaming, Konami.

OlympusPlay Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

However, we are sorry to inform you that there are currently no bonus offers from OlympusPlay Casino in our database.

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

Owner Games & More B.V.
Established 2021
Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of OlympusPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Fair

Issues found: 0

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio

Very bad

Total complaints: 14

Opened 0
Unresolved 13
Resolved 1
Rejected 0

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Slightly negative

Operates without a license

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

No license

Important

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Important: Casino doesn’t react to 3rd party complaints The casino doesn’t cooperate with our Complaint specialists on any complaints submitted through Casino Guru. If you run into issues, we recommend contacting the casino directly.

Complaints about OlympusPlay Casino

All(14)
Opened(0)
Unresolved(13)
Resolved(1)
Rejected(0)

Player’s withdrawal has been delayed.

Disputed amount: £500

Player’s withdrawal has been delayed.

Disputed amount: €200

The player's withdrawal is delayed.

Disputed amount: €1,300

The player's withdrawal is delayed.

Disputed amount: €1,100

Player’s withdrawal hasn’t been processed.

Disputed amount: £1,000

Player’s withdrawal has been delayed.

Disputed amount: €3,950

The player's withdrawal is delayed.

Disputed amount: €250

Player’s withdrawal has been delayed.

Disputed amount: £600

Player’s withdrawal has been delayed.

Disputed amount: £500

Player’s withdrawal has been delayed.

Disputed amount: £400

Show all

Submit a complaint

Games

Explore the game selection available at OlympusPlay Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 9 Not Available: 6

User reviews of OlympusPlay Casino

This is a place to share experience with OlympusPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 3 years ago

Unlicensed - Scammers - Fake games with rigged outcomes

I have unfortunately used this casino for a while, deposited a lot of money here, they paid my first payout, it took 2 months, ever since I have not been able to get a withdrawal, even for a small amount, they just say it's with the finance department, they will lie to you continuously for months and never process your withdrawal, they might process a small withdrawal at first to keep you playing, but then they'll stop

None, complete garbage

Fake games with rigged outcomes
Scammers with no license
Payouts will not be paid
Will take money from your account without any reason
Games glitch and take your money, then you refresh and you apparently lost and money is gone
Support are incompetent
Finance department dont exist

• 4 years ago

This site is ran by fraudsters. I have been asking to close my account and I am been ignored. On a daily Basis my balance goes negative and for a month they can’t fix it permanently. The slots keep getting stuck and I had cases where the wins were not added. VIP service replies conveniently only when it suits them. Be aware if u make an account with them they will not close your account so know who you are dealing with

Ignoring messages
Games crash all the time
Do not close your account

• 4 years ago

Avoid this site made a withdrawal in March still waiting for it to be paid. Customer service is appalling rude and cut you off if you ask about withdrawal. Scam site!!

• 4 years ago

Very nice place to play. Great games, amazing service especially for VIP:)

Great games
Big bonuses
Very good service
Fast paouts

• 4 years ago

very good casino, fast withdrawals, good support

• 4 years ago

they try very hard to make it better i had very good experience with a new costumers service she realy helped me with everthing ,bonus,wager,withdraw ,and after 4 months awyting for withdraw she helpd me and with this so i am await for my witdraw and i will be back guys to let you know !But really impresed after so long time and so bad experience !

new costumers service very helpfull
new change coming for withdraw

nothing wrong my last experience was realy very good

• 4 years ago

i just joined and went to deposit,my card declined but my bank phoned me to ask about various transactions i didnt make,lucky the bank stopped the payments suspecting fraud and has cancelled my card,bit coincidental was just as id joined and given my card details,i dont trust them,plus im from uk,saying uk players welcome..dodgy

• 4 years ago

Awful casino. Money taken out my bank on deposit but didn’t show up multiple times. Casino just said it will come back to me but that was over 3 weeks ago and the money still hasn’t been returned. Customer service is terrible and not informative at all.