HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,651Opened930Unresolved5,174Resolved12,483Rejected21,064
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

TenoBet Casino - Player's winnings have been confiscated after account closure.

Unresolved Submitted: 12 May 2026
Black points: 510
Disputed amount: €3,250
Safety Index 3.2 Very low
Our verdict No reaction

IntellectBet Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 11 May 2026
Black points: 1,261
Disputed amount: €3,200
Safety Index 2.9 Very low
Our verdict No reaction policy

Goldbet Casino - Player's account is closed without clear reason.

Unresolved Submitted: 11 May 2026
Black points: 40
Disputed amount: €62
Safety Index 4.3 Low
Our verdict No reaction policy

Rizzio Casino - Player’s account was reopened despite self-exclusion.

Unresolved Submitted: 11 May 2026
Black points: 131
Disputed amount: €465
Safety Index 1.4 Very low
Our verdict No reaction policy

SlotMonster Casino - Player’s withdrawal is delayed due to alleged violation.

Unresolved Submitted: 10 May 2026
Black points: 41
Disputed amount: €245
Safety Index 2.8 Very low
Our verdict No reaction policy

Goldbet Casino - Player’s account is closed and funds are confiscated.

Unresolved Submitted: 09 May 2026
Black points: 42
Disputed amount: 1,316 lei
Safety Index 4.3 Low
Our verdict No reaction

247Bet Casino - Player’s account has been closed with unresolved withdrawal issues.

Unresolved Submitted: 09 May 2026
Black points: 258
Disputed amount: £594
Safety Index 6.0 Below average
Our verdict No reaction policy

Mega.Bet Casino - Player's account is closed and winnings are confiscated.

Unresolved Submitted: 08 May 2026
Black points: 1,346
Disputed amount: €13,000
Safety Index 3.0 Very low
Our verdict No reaction policy

1000 Spins Casino - Player’s withdrawal is being delayed.

Unresolved Submitted: 08 May 2026
Black points: 257
Disputed amount: €3,300
Safety Index 2.3 Very low
Our verdict No reaction policy

Duffspin Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 08 May 2026
Black points: 247
Disputed amount: £1,000
Safety Index 1.5 Very low
Show more complaints (+10)
Showing 31 - 40 of 5,174 complaints
1...3 4 5...518
Go to pageof 518 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.