HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,885Opened933Unresolved5,030Resolved12,259Rejected20,663
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

CUNTSPIN Casino - Player's winnings are being confiscated.

Unresolved Submitted: 21 Apr 2026
Black points: 321
Disputed amount: A$2,004
Safety Index:Very low
Our verdict No reaction policy

Goldbet Casino - Player’s account has been closed unexpectedly.

Unresolved Submitted: 21 Apr 2026
Black points: 524
Disputed amount: 1,230,890 Ft
Safety Index:Low
Our verdict No reaction policy

1000 Spins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 21 Apr 2026
Black points: 658
Disputed amount: €4,667
Safety Index:Very low
Our verdict No reaction policy

HugoBets Casino - Player's withdrawal is delayed.

Unresolved Submitted: 20 Apr 2026
Black points: 82
Disputed amount: €238
Safety Index:Low
Our verdict No reaction

Spinsino Casino - Player’s account is closed and winnings are confiscated.

Unresolved Submitted: 20 Apr 2026
Black points: 1,208
Disputed amount: €3,000
Safety Index:High
Our verdict No reaction policy

Royal Reels Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 19 Apr 2026
Black points: 736
Disputed amount: A$9,000
Safety Index:High
Our verdict No reaction

Spinrise Casino - Player’s account is reopened without permission.

Unresolved Submitted: 19 Apr 2026
Black points: 344
Disputed amount: C$800
Safety Index:Very low
Our verdict No reaction

Jamslots Casino - Player's withdrawal has been delayed for months.

Unresolved Submitted: 18 Apr 2026
Black points: 114
Disputed amount: C$450
Safety Index:Low
Our verdict No reaction

JetsetSpins Casino - Player's account is closed and withdrawals are delayed.

Unresolved Submitted: 17 Apr 2026
Black points: 229
Disputed amount: €280
Safety Index:Very low
Our verdict No reaction policy

Goldbet Casino - Player's account has been blocked with no evidence.

Unresolved Submitted: 17 Apr 2026
Black points: 241
Disputed amount: €1,117
Safety Index:Low
Show more complaints (+10)
Showing 31 - 40 of 5,030 complaints
1...3 4 5...503
Go to pageof 503 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.