HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,163Opened875Unresolved5,772Resolved13,708Rejected22,808
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Weltbet Casino - Player claims that payment has been delayed.

Unresolved Submitted: 24 Aug 2026
Black points: 222
Disputed amount: €1,000
Safety Index 4.3 Low
Our verdict No reaction policy

LuckyWave Casino - Player's withdrawal has been confiscated.

Unresolved Submitted: 23 Aug 2026
Black points: 42
Disputed amount: €250
Safety Index 2.5 Very low
Our verdict No reaction policy

Bets Bunny Casino - Player's account has not been permanently closed.

Unresolved Submitted: 23 Aug 2026
Black points: 222
Disputed amount: €1,000
Safety Index 1.8 Very low
Our verdict No reaction policy

NolimitWay Casino - Player's withdrawal has been delayed for months.

Unresolved Submitted: 22 Aug 2026
Black points: 237
Disputed amount: €1,100
Safety Index 5.7 Below average
Our verdict No reaction policy

Celsius Casino - Player claims that payment has been delayed.

Unresolved Submitted: 22 Aug 2026
Black points: 228
Disputed amount: €2,800
Safety Index 3.5 Low
Our verdict Unreasonable excuse

Kent Royale Casino - Player claims that payment has been delayed.

Unresolved Submitted: 21 Aug 2026
Black points: 15,000
Disputed amount: $7,500
Safety Index 0.0 Very low
Our verdict No reaction policy

Vegadream Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 20 Aug 2026
Black points: 305
Disputed amount: €1,580
Safety Index 6.8 Above average
Our verdict No reaction

LuckLeopard Casino - Player's account closure request is being ignored.

Unresolved Submitted: 20 Aug 2026
Black points: 100
Disputed amount: ??
Safety Index 4.0 Low
Our verdict No reaction

Slotorado Casino - Player's winnings are confiscated after technical error.

Unresolved Submitted: 20 Aug 2026
Black points: 165
Disputed amount: €475
Safety Index 5.6 Below average
Our verdict No reaction

Bananzia Casino - Player's withdrawal is delayed by verification issues.

Unresolved Submitted: 19 Aug 2026
Black points: 305
Disputed amount: £1,000
Safety Index 4.5 Low
Show more complaints (+10)
Showing 21 - 30 of 5,772 complaints
12 3 4...578
Go to pageof 578 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.