HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,387Opened797Unresolved5,647Resolved13,393Rejected22,550
Active filters: Casino:
Clear all filters
Sort
Our verdict Failed self-exclusion

Amonbet Casino - Player’s account remains open despite self-exclusion.

Unresolved Submitted: 05 Aug 2026
Black points: 244
Disputed amount: €420
Safety Index 2.1 Very low
Our verdict No reaction policy

Gorilla Wins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 04 Aug 2026
Black points: 190
Disputed amount: £700
Safety Index 1.1 Very low
Our verdict No reaction policy

Goldbet Casino - Player’s account has been closed due to a technical error.

Unresolved Submitted: 04 Aug 2026
Black points: 176
Disputed amount: €720
Safety Index 4.2 Low
Our verdict No reaction

Drakaris Casino - Player's account has been closed after deposit.

Unresolved Submitted: 04 Aug 2026
Black points: 555
Disputed amount: €1,000
Safety Index 3.2 Very low
Our verdict No reaction policy

Gladiatorsbet Casino - Player's withdrawal is rejected and funds are confiscated.

Unresolved Submitted: 03 Aug 2026
Black points: 229
Disputed amount: €2,820
Safety Index 2.1 Very low
Our verdict No reaction

Leon Casino - Player's account has been restricted.

Unresolved Submitted: 03 Aug 2026
Black points: 681
Disputed amount: 7,876 R$
Safety Index 1.0 Very low
Our verdict No reaction policy

Rollbit Casino - Player faces withdrawal issues with account restrictions.

Unresolved Submitted: 03 Aug 2026
Black points: 344
Disputed amount: 2,180 USD₮
Safety Index 4.0 Low
Our verdict No reaction policy

Royal Reels Casino - Player’s withdrawal is delayed due to multiple ID checks.

Unresolved Submitted: 02 Aug 2026
Black points: 209
Disputed amount: A$1,500
Safety Index 8.2 High
Our verdict No reaction policy

Royal Reels Casino - Player’s account has been closed.

Unresolved Submitted: 02 Aug 2026
Black points: 68
Disputed amount: A$300
Safety Index 8.2 High
Our verdict No reaction policy

Astrozino Casino - Player's account closure request is denied.

Unresolved Submitted: 02 Aug 2026
Black points: 360
Disputed amount: €2,000
Safety Index 1.3 Very low
Show more complaints (+10)
Showing 21 - 30 of 5,647 complaints
12 3 4...565
Go to pageof 565 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.