Kent Royale Casino - Player’s withdrawal is delayed.

I won 50,000 with my sign up bonus 🥳 but even after meeting all the withdrawal requirements, including make large deposits, my withdrawal is still "in processing" and asking for more money for the bank commission. But when I was chatting to the online customer service, when I sent them screenshot evidence I'd paid, they disappeared! Gone! No little envelope button, NOTHING! And there email addresse is fake! NOT HAPPY

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Dear Miamel1,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience

I went over the details and evidence you provided. Sadly, the website appears to be a very convincing fraudulent clone of the legitimate Kent casino. For that reason, the complaint will be reassigned so as not to affect the legitimate casino.

I am afraid that we are not able to help with platforms like this one. The practice of requesting multiple high deposits to pay for taxes or similar obscure reasons, and the need to deposit to get a higher VIP level to be able to withdraw a higher amount are practices of scam websites, which you'd best avoid. To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here: https://casino.guru/how-to-choose-an-online-casino

Practices of scam casinos are described in detail in our article here: https://casino.guru/guide/scam-casinos-warning

Websites like this will be added to our database of blacklisted websites, which you can find here: https://casino.guru/blacklist

• Kindly share screenshots of your interaction with support regarding the requests
• Kindly share screenshots where the website address is visible
• Send the information to my email at tomas@casino.guru.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Tomas