Wins Royal Casino Review

Show company details

Payment methods

Show all (23)

Withdrawal limits

per month

$20,000

per week

$5,000

per day

$1,000

Owner WG Project N.V.

Established 2023

Estimated annual revenues

< $1,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonusesUser reviews9Safety Index explainedDiscussion28Payment methods23

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Wins Royal Casino Review

When reviewing and assessing Wins Royal Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Wins Royal Casino has a Low Safety Index of 4.1, signifying a low standing in terms of fairness and safety in accordance with our methodology. Continue reading our Wins Royal Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – Wins Royal Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Wins Royal Casino, we thoroughly read and reviewed the Terms and Conditions of Wins Royal Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Wins Royal Casino is one of smaller online casinos based on our estimates or collected information. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Wins Royal Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, Wins Royal Casino has achieved a Safety Index of 4.1, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.

Terms and Conditions of Wins Royal Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Wins Royal Casino during our review.

Player complaints submitted about Wins Royal Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 3,959 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Wins Royal Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

So far, we have received only 9 player reviews of Wins Royal Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Wins Royal Casino is owned by WG Project N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

As far as we know, Wins Royal Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

Wins Royal Casino supports 23 payment options. This includes: Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, Neosurf, Bitcoin (BTC), AstroPay, Wire-transfer, Bank transfer, Flexepin, CryptoPay, Interac, Help2Pay, ApplePay, Rapid Transfer, PayID, Fast Bank Transfer, MiFinity, EFTpay (South Africa), Vega wallet JP, MuchBetter.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
EUR 1,000 per day	No win limit
EUR 5,000 per week
EUR 20,000 per month
USD 1,000 per day
USD 5,000 per week
USD 20,000 per month
ZAR 15,000 per day
ZAR 90,000 per week
ZAR 370,000 per month

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Wins Royal Casino in the table below.

Language	Website	Customer support	Live chat
English			24/7
Portuguese			24/7
Russian			24/7
Japanese			24/7
German			24/7
Finnish			24/7
French			24/7
Arabic			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Wins Royal Casino, managing your account, withdrawals, or other matters. Wins Royal Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at Wins Royal Casino

Wins Royal Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.

Casino games from 80 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Quickfire, Fantasma Games, Turbo Games, Platipus, Swintt, Authentic Gaming, Lucky Streak, Mancala Gaming, Spadegaming, Spribe, Gamomat, Kiron Interactive, EAGaming, CandleBets, TrueLab Games, Atmosfera Live, Religa, Spinza , Reevo, Spearhead Studios, Bluebird Gaming, Mascot Gaming, SlotMill, Vivo Gaming, Oryx Gaming, Gaming Corps, Nucleus Gaming, Leap Gaming, TVBet, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Skywind Group, Iconic21 (BETER Live), AvatarUX, Fazi, Luckygames.io, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Bet2tech, Netgame, 5Men Gaming, Ka Gaming.

Wins Royal Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 8 bonuses from Wins Royal Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on Wins Royal Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (23)

Withdrawal limits

per month

$20,000

per week

$5,000

per day

$1,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (8)

English customer support

All languages (8)

English live chat

All languages (8)

Game providers
Show all (80)
Game providers (80)

CASINO SCREENSHOTS

Positives

VPN allowed
Live dealer games are available
Fast and professional customer support

Negatives

Website is translated into many languages but not all of the website sections are in that language
Not all game providers are available for all countries

Interesting facts

Maximum withdrawal limits on a deposit or deposit bonus are calculated based on the player's VIP level

Author & Guarantor: Lala Montano Last updated: 20 Mar 2024 Anything incorrect or missing? Let me know

Wins Royal Casino bonuses

Browse all bonuses offered by Wins Royal Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Wins Royal Casino

This is a place to share experience with Wins Royal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

dancerreddevile

Junior Expert

Serbia

• 1 year ago

Easy account registration and also verification. Although the casino will need to get you a gambling license first. There is a betting committee in Belgium, and you get a license from them, very quickly and for free. There is a no deposit welcome bonus in the form of a fortune wheel. I got 20 FS on a bet of $0.5 per spin. Respectably nothing. The casino seems to pay more attention to card games and roulette than slots. The main providers are Pragmatic, Netent, Wazdan... The RTP is unusually good, with what I got on 20FS, I played for almost a month with ups and downs, as it should be. There are also some very profitable promo bonuses.

Easy registration and verification
Laka registracija i verifikacija
no deposit welcome bonus, various bonuses with FS on deposit
bezdepozitni bonus dobrodošlice, razni bonusi sa FS na depozit
The RTP is very good
RTP je veoma dobar
The Belgian State Betting Commission is the guarantor
Belgijska državna komisija za kladjenje je garant

the live chat service does not seem to work at all
live chat služba kao da ne radi uopšte
not all games are available, depending on the country where you live
nisu dostupne sve igre, u zavisnosti od države gde zivote

maroundarowiche78

Apprentice

Canada

• 1 year ago

This site have technical issu cant log in service temprorary unavalibel

This site have technical issu cant log in service temprorary unavalibel

This site have technical issu cant log in service temprorary unavalibel

Hami

Visitor

Germany

• 1 year ago

Had some scepticism at the start as I had bad experience previously with a new brand but no issues so far with these guys. Deposits working, good bonuses and even got a nice withdrawal :D

Design and ease of use
Excellent bonus selection
Live support and no chat bots

Some games restricted but can get around with VPN so not really a negative for me.

Safety Index of Wins Royal Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wins Royal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.1/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Wins Royal Casino and related casinos (13)

13All0Opened5Not solved2Solved6Rejected

Complaints directly about Wins Royal Casino

Player stopped responding

Disputed amount: €73

Player's winnings have not been credited.

The player from Greece reported that winnings of €37.80 and €36 from playing at Wins Royal Casino did not get credited to her account. Despite sending multiple emails and contacting live chat support, she received no response regarding the issue. The Complaints Team extended the response time to allow her to provide necessary information but ultimately rejected the case due to a lack of communication from her side. As a result, no further investigation could be conducted.

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Submitted: 05 Oct 2024

Resolved Our verdict

Case closed

Disputed amount: $400

Player’s withdrawal is delayed.

The player from Iceland was unable to withdraw his winnings of 400 due to an error that required him to register his payment method, despite having attempted to use the same method for both deposit and withdrawal. After waiting for a solution from support, he lost all his winnings while continuing to play. The issue was successfully resolved by the VIP manager, who clarified that it had been a technical issue. The player expressed satisfaction with the resolution and acknowledged the fairness of the process.

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Submitted: 28 Sep 2024

Uncertain case, passive regulator

Black points: 759

Disputed amount: €4,500

Player's winnings have been delayed due to suspected money laundering.

The player from Japan had been accused of money laundering by the casino, and despite submitting documents, he had not received his payment even after six months. The player had claimed to have submitted all required documents, but the casino had deemed them insufficient. We had reached out to the casino for more information, but they declined to share any documents or further details as we were a third-party. Consequently, we were unable to investigate further and had to close the complaint as 'unresolved'. We had advised the player to contact the Gaming Curacao Authority for further assistance.

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Submitted: 15 Mar 2024

Insufficient evidence from casino

Black points: 1500

Disputed amount: $1,500

Player's account suspension obstructs the withdrawal request.

The player from Serbia had an issue withdrawing a significant sum of money from a casino. Despite successful past withdrawals, his latest withdrawal request had remained pending. No answers had been received from the casino to his inquiries and, at that point, his account was suspended. After the player's communication with the complaints team, it was discovered that the casino had suspended the account due to unfinished KYC and issues with proof of funds documents. However, the player had refuted these claims, stating he had never been asked for such documents. Despite attempts by the complaints team to resolve the issue, the casino had not provided any supporting evidence or further cooperation. Consequently, the complaint was marked as 'unresolved', and the player was advised to contact Curacao Gaming for further assistance.

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Submitted: 13 Mar 2024

Player stopped responding

Disputed amount: $13,813

Player experiences verification issue due to email problem.

The player from Japan was unable to withdraw funds due to issues with email verification. Despite multiple attempts to resolve this with live support, the issue remained unsolved. After reviewing the case, we contacted the casino to understand the situation better. The casino informed us that the email verification issue had been resolved and they were waiting for the player to submit documents for KYC and AML processes. Despite the player's insistence that email verification was still failing, we assured him that the process had been completed and requested patience while the submitted documents were being reviewed. Despite our efforts, the complaint was rejected due to a lack of response from the player.

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Submitted: 05 Mar 2024

Insufficient evidence from casino

Black points: 1000

Disputed amount: $1,000

Player experiences withdrawal and verification issues.

The player from Serbia had problems with crypto withdrawals at the casino. After winning and requesting a withdrawal, the casino had requested additional documents for verification including a utility bill, which was rejected. Despite complying with their requests and providing all necessary documents, the player had encountered inconsistent replies and uncooperative behavior from the casino support. The player's account was also suspended without any given reason. We had attempted to mediate the situation and asked for additional information from the casino, but they failed to cooperate. Consequently, the complaint was marked as 'unresolved' and the player was advised to contact the Curacao Gaming Authority.

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Submitted: 19 Feb 2024

Justified complaint

Black points: 500

Disputed amount: $1,000

Player's bets voided due to unclear wagering requirements.

The player from Japan had faced an issue with her online casino where her bets had been voided due to the ineligibility of the games she had played for the wagering requirements, despite having used them in the past. She had lost $500 and had sought compensation. The Complaints Team had communicated with both the player and the casino to understand the situation. Despite the team's efforts to mediate, the casino had maintained its stance and had not agreed to compensate the player. The Complaints Team had advised the player to contact the Gaming Curacao Authority for further assistance, marking the complaint as 'unresolved'.

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Submitted: 24 Jan 2024

Player stopped responding

Disputed amount: $4,937

Player believes that their withdrawal has been delayed.

The player from Japan had requested a withdrawal less than two weeks prior to submitting the complaint. Their money had not been received yet. An issue had arisen due to multiple withdrawal requests and delays in KYC verification, with the casino allegedly erasing the player's withdrawal history. Despite the player's claim of having completed KYC verification in October and having an approved withdrawal in December, they had still not received their funds. We had requested further information and communication history from the player for investigation, but the player failed to respond, leading us to reject the complaint due to lack of cooperation from the player's side.

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Submitted: 17 Dec 2023

Delayed payment, status unknown

Black points: 200

Disputed amount: $4,000

Player's withdrawal continuously delayed.

The player from Japan had experienced issues with delayed withdrawals from WinsRoyal Casino. Despite having had a balance of around $10,000, his withdrawal requests had been delayed due to the casino's background checks and KYC completion process. After the intervention of the Complaints Team, the player had confirmed the completion of multiple withdrawals but reported that about $5000 had still not been withdrawn. Despite further attempts to resolve the issue, the player had stopped responding. The Complaints Team had decided to close the complaint as unresolved due to lack of response from the player, but noted that the casino's Safety Index would have decreased due to the long withdrawal timeframe.

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Submitted: 01 Dec 2023