SpinLynx Casno - Player's withdrawal is delayed.

I requested a withdrawal of €4,500 from SpinLynx after winning on the site.

My account was fully verified, including identity verification through Sumsub. Despite this, the withdrawal has now been pending for approximately 21 working days.

I have contacted customer support and my VIP manager several times. I have repeatedly been told that the withdrawal is still being processed and that the Finance Department is experiencing delays due to reduced staffing and a high volume of withdrawal requests.

However, I have still not received a concrete payment date or confirmation that the withdrawal has actually been approved or sent for payment.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila