Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
Before you sign up at Betlabel Casino, here is what our team of casino experts found. We used our casino review methodology to look at what it offers and how it measures up. A range of factors, including the casino's Terms and Conditions, licenses, player complaints, support, and limits, were all checked by our team. This helped our reviewers see how safe and fair this casino really is.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Betlabel Casino scored a Safety Index of 7.0. As it is a new online casino, it is still too soon to make a full judgment on its safety. We have placed it in the Fresh category until more data is available. Find out if Betlabel Casino is the right casino for you by reading the rest of our review.
Is Betlabel Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Betlabel Casino Terms and Conditions as part of our review of Betlabel Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
According to our approximate calculation or collected information, Betlabel Casino is one of smaller online casinos. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
To our knowledge, Betlabel Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
T&Cs of Betlabel Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betlabel Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Betlabel Casino player complaints
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found no relevant complaints about this casino.
Betlabel Casino user reviews and feedback
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Our database has a total of 6 user reviews of Betlabel Casino, giving it a Mixed User feedback rating. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Company information and licenses of Betlabel Casino
Betlabel Casino is in the ownership of TechSolutions Group N.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
Betlabel Casino holds licenses issued by licensing authorities in these geographic areas: Kahnawake (Kahnawake Gaming Commission), Curaçao (Curaçao Gaming Authority).
Withdrawal limits, win limits, and payment method options
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Betlabel Casino are displayed in the table below.
Language
Website
Customer support
Live chat
Slovak
English
24/7
Spanish
Portuguese
24/7
Russian
Japanese
German
24/7
Finnish
Italian
24/7
Bulgarian
Korean
Czech
Greek
Serbian
Ukrainian
French
Georgian
Hebrew
Hindi
Croatian
Hungarian
24/7
Armenian
Indonesian
Persian
Icelandic
Central Khmer
Kazakh
Macedonian
Mongolian
Malay
Burmese
Norwegian
Nepali
Filipino
Polish
Romanian
Somali
Swahili
Tamil
Thai
Turkish
Urdu
Uzbek
Vietnamese
Tajik
Kurdish
Albanian
Arabic
Azerbaijani
Bengali
Bosnian
Chinese
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Betlabel Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Betlabel Casino has an average customer support.
Betlabel Casino casino games and slots
Betlabel Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 118 providers. This includes Pragmatic Play, Quickspin, Igrosoft, Betsoft Gaming, Rival, Playson, Amatic, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Genesis Gaming, Belatra Games, MrSlotty, Aspect Gaming, GMW (Game Media Works), Turbo Games, Platipus, Concept Gaming, Altente, RFranco Games, Lucky Streak, Amigo Gaming, Mancala Gaming, Spadegaming, G Games, Apollo Games, Betixon, ElCasino (TVBET), NetGaming, OneTouch, Kiron Interactive, Revolver Gaming, Spinthon, Triple Profits Games (TPG), Reevo, Mascot Gaming, JACKTOP Live Dealer, PG Soft (Pocket Games Soft), Creative Gaming, TVBet, Slot Factory, HeronByte, MGA, 100HP Gaming, Fa Chai Gaming, Skywind Group, Caleta Gaming, Astriona, Bigpot Gaming, Peter & Sons, Live88, Globalbet, F*Bastards, Esa Gaming, Hugewin, LiveG24, 3 Oaks Gaming, CQ9 Gaming, Super Spade Club, Winfinity, Nextspin, SimplePlay, Spin Fury Gaming, LAMBDA gaming, Amazonia Studio, Fast Live Game (FLG), Mexswin, Logifuture, Spribe, Charismatic, Radi8, TrueLab Games, ABX Play, DLV, Betsolutions, Vivo Gaming, Onlyplay, Zeus Play, PlayStar, Gaming Corps, Gamebeat, Naga Games, Espresso Games, Hölle games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, YGR Gaming (Yes Get Rich), Superlotto Games, LottoInstantWin (LiW), Winspinity, Mega7, Zitro, NGM Game, 1spin4win, Kalamba Games, Zillion Games, GrazGame, Gambit, AWG Games, Manna Play, InOut, Thunderspin, TopSpin Games, Funky Games, Triple Cherry, EURASIAN (EA) Gaming, Netgame, Atlas-V, Ruby Play, XPG (xprogaming), Ka Gaming.
Betlabel Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 4 bonuses from Betlabel Casino in our database, which include:
100% up to €300 and 30 extra spins
50% up to €350 and 35 extra spins
25% up to €400 and 40 extra spins
25% up to €450 and 45 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
TechSolutions Group N.V.
Operator
TechSolutions Group N.V.
Established
2024
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betlabel Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Slow or bad customer support
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
This is a place to share experience with Betlabel Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
SCAM: THEY DON'T PAY WITHDRAWALS AND MAKE UP EXCUSES WARNING: DO NOT PLAY THIS. WITHDRAWALS ARE BLOCKED, NO REASON, JUST WASTED TIME.
For goodness sake, don't go in. It's an absurd experience.
I've spent thousands of euros on this site. When I finally manage to get back a ridiculous amount of what I left behind, namely €38, the perfect mechanism kicks in to keep you spinning your wheels.
They first tell you "payment approved," then they disappear. After 6 days comes the cold shower: "payment denied".
And when you ask the reason for the denial, the answer is this: there is no answer.
And then it starts all over again: you reapply, more days lost, same risk, same story.
Result: 8 days without seeing €38. Eight. For a ridiculous amount compared to what I deposited. Now they'll wait another 6 days and tell me it's cancelled without giving me a reason. DO NOT ENTER, DO NOT DO IT.
It's not a money problem, it's a systematic scam: long waiting times, vague communication, no real explanation.
Real chat
Sandra: Hi, I'm Sandra! I'll do my best to help you, Mr. Francesco!
Sandra: I have to check the information, please hold. Thanks for waiting. The system shows that the withdrawal request made on May 22nd was unsuccessful. For this reason the funds were returned to the gaming account. I apologize for the inconvenience caused, Mr. Francesco. Please resubmit your withdrawal request.
At this point I clearly ask the reason for the refusal:
Me: I'd like to know why it wasn't accepted. This answer isn't enough for me. What do we do? I reapply and then you won't accept it again? I don't want to waste another five days and find myself in the same situation again. I want to know why it wasn't accepted.
Final answer:
Sandra: I'm sorry, but your request has been cancelled by our provider. There's no way to know why, sir.
Conclusion 6 days of waiting cancellation without reason no explanation request to be repeated in a loop 8 days without payment of €38
A completely opaque withdrawal system. When you lose deposits, everything works; when you win, it becomes a maze.
I'm telling you straight: don't go there. Stay away.
TRUFFA: NON PAGANO I PRELIEVI E INVENTANO SCUSE ATTENZIONE: NON CI GIOCATE. PRELIEVI BLOCCATI, ZERO MOTIVI, SOLO TEMPO PERSO
Per carità, non entrate. Esperienza assurda.
Ho speso migliaia di euro su questo sito. Quando finalmente riesco a rientrare di una cifra ridicola rispetto a quello che ci ho lasciato dentro, cioè 38€, parte il meccanismo perfetto per farti girare a vuoto.
Ti dicono prima "pagamento approvato", poi spariscono. Dopo 6 giorni arriva la doccia fredda: "pagamento negato".
E quando chiedi il motivo del diniego, la risposta è questa: non esiste una risposta.
E poi si riparte da capo: rifai la richiesta, altri giorni persi, stesso rischio, stessa storia.
Risultato: 8 giorni senza vedere 38€. Otto. Per una cifra che è ridicola rispetto a quello che ho depositato. Ora aspettarenno altri 6 giorni e mi diranno annullato senza darmi motivo- NON ENTRATE NON LO FATE
Non è un problema di soldi, è un problema di presa in giro sistematica: tempi lunghi, comunicazione vaga, nessuna spiegazione reale.
Chat reale
Sandra: Salve, sono Sandra! Farò il possibile per aiutarLa, signor Francesco!
Sandra: Devo controllare l'informazione, attenda per favore. Grazie per l'attesa. Dal sistema risulta che la richiesta di prelievo fatta il 22 maggio non è andata a buon fine. Per questo motivo i fondi sono tornati sul conto gioco. Chiedo scusa per il disagio causato, signor Francesco. La prego di rifare la richiesta di prelievo.
A questo punto chiedo chiaramente il motivo del rifiuto:
Io: Vorrei sapere il motivo perché non è stata accettata. Non mi basta questa risposta. E che facciamo? La rifaccio e poi non la accettate di nuovo? Io non perdo altri 5 giorni per poi ritrovarmi nella stessa situazione. Voglio sapere il motivo perché non è stata accettata.
Risposta finale:
Sandra: Mi dispiace ma la richiesta è stata annullata dal nostro provider. Non si può sapere il motivo, signore.
Conclusione 6 giorni di attesa annullamento senza motivo nessuna spiegazione richiesta da rifare in loop 8 giorni senza pagamento di 38€
Sistema completamente opaco sui prelievi. Quando perdi depositi tutto funziona, quando vinci diventa un labirinto.
Io lo dico chiaro: non ci entrate. State alla larga.
SCAM: THEY DON'T PAY WITHDRAWALS AND MAKE UP EXCUSES
I made a withdrawal request to BetLabel on 27/10/2025 for an amount of €400.
They asked me for supporting documents (ID and selfie), which I sent the same day (27/10/2025, approx 21:30).
Since then I have only received the response "please wait" without any progress.
Today 31/10/2025, several days have passed and the amount has not been credited, while support responds with general phrases and does not give a clear timetable.
Based on my experience, BetLabel systematically delays payments and does not inspire confidence.
I do not recommend it to anyone, especially to players from Greece.
I have never played a more scam casino. The worst rtp in the world. And I haven't played in a while, I've been playing for at least 4-5 months. I asked them 1000 times to block my account and they didn't even answer me. By far! The worst casino ever.
Πιο scam casino δεν έχω ξαναπαίξει. Το χειρότερο rtp στον κόσμο. Και δεν παίζω λίγο καιρό, παίζω τουλάχιστον 4-5 μήνες. Τους ζήτησα 1000 φορές να μου κάνουν block τον λογαριασμό και δεν μου απάντησαν καν. Μακρυά! Το χειρότερο casino ever.
The operator deliberately doesn't offer any tools for responsible gaming. Even when requested via email, everything is completely ignored and responded with a "we don't have them." That's actually reason enough to blacklist the casino.
Der Betreiber bietet absichtlich keinerlei Tools zum verantwortungsvollen Spielen an. Auch nicht, wenn diese via Mail beantragt werden. Es wird alles gänzlich ignoriert und mit einem "haben wir nicht" quittiert. Das ist eigentlich schon ein Grund das Casino zu blacklisten.
For sports betting this is average, with odds below the norm of the market. Fast withdrawals under 30mins most of the times. For slots and casino, it has a very low selection, and it's extremely laggy. For Casino games, its absolutely terrible. I feel completely robbed and scammed for playing their "BL games", with non existent RTP. Tried a couple of times, never once had a winning session. For every 10 games i played, I would win 1, draw 1 or 2 and lose the other 7-8. This feels like a complete scam, and I can't recommend to anyone, as you will just deposit and lose your money for nothing. I tried to ask the supposed RTP for the games, they claimed "We do not have information regarding BL games RTP" .... if they told players the games are rigged and with non existent RTP no one would play. There are no good bonuses, no lossback and cashback is very poor, most of the times is 0. Customer support is extremely bad, rude and dont answer any questions, they only copy and paste ToS and random stuff. I don't recommend this casino.
Fast withdrawals
Low/Bad games
0 RTP on "BL Games", literally impossible to win at all
Extremely bad support, takes ages to answer and doesn't help
As a bonus hunter, I appreciate the low wagering offers here. The cashback deal is also great if you're playing regularly. I'm in Norway, and Trustly works perfectly. My one gripe? The minimum bet amount on some games is higher than I'd like.
Cashback
Minimum bet amount
Betlabel Casino
Thanks for the feedback! We're glad you’re enjoying the low wagering bonuses and smooth Trustly experience. We hear you on the minimum bets — your input helps us improve!
Betlabel is what I was looking for a long time, a very user-friendly site, deposits and withdrawals work smoothly, and there are many deposit bonuses. The only thing I would like to see is that they reduce the weights and at least sometimes give out no deposit bonuses.
Fast withdrawals
Fast deposits
Good deposit bonuses
Small range of nondeposit bonuses
Betlabel Casino
Thanks a lot for your feedback! We're happy to hear you're enjoying the platform and smooth transactions. We’ll pass along your suggestion about lower wager requirements and no deposit bonuses — always looking to improve!
Discussion
Betlabel Casino discussion
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