HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,454Opened759Unresolved5,483Resolved13,109Rejected22,103
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Non-Gamstop Casino - Player’s account closed and winnings confiscated.

Unresolved Submitted: 21 Mar 2024
Black points: 198
Disputed amount: £290
Safety Index 4.9 Low
Our verdict Against fair gambling

The Clubhouse Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 21 Mar 2024
Black points: 2,583
Disputed amount: A$10,055
Safety Index 5.4 Below average
Our verdict No reaction policy

Simsinos Casino - Player's winnings have been confiscated.

Unresolved Submitted: 21 Mar 2024
Black points: 17
Disputed amount: €150
Safety Index 4.5 Low
Our verdict No reaction

Blazzio Casino - Canadian player is facing country block issue.

Unresolved Submitted: 20 Mar 2024
Black points: 100
Disputed amount: C$45
Safety Index 3.2 Very low
Our verdict No reaction policy

BigWins Casino - Player struggles with delayed withdrawal.

Unresolved Submitted: 20 Mar 2024
Black points: 71
Disputed amount: £180
Safety Index 0.5 Very low
Our verdict No reaction

WeBet333 Casino - Player’s cash-out request results in an account block.

Unresolved Submitted: 20 Mar 2024
Black points: 1,558
Disputed amount: 65,000 RM
Safety Index 0.0 Very low
Our verdict No reaction policy

SpaceWin Casino - Player's winnings have been confiscated.

Unresolved Submitted: 20 Mar 2024
Black points: 444
Disputed amount: £2,450
Safety Index 2.9 Very low
Our verdict No reaction

ChillBet Casino - Player's winnings were confiscated.

Unresolved Submitted: 19 Mar 2024
Black points: 279
Disputed amount: 600 USD₮
Safety Index 8.1 High
Our verdict No reaction

Sky247 Casino - Casino has blocked player's verified account.

Unresolved Submitted: 18 Mar 2024
Black points: 8,154
Disputed amount: 4,500,000 INR
Safety Index 5.1 Below average
Our verdict No reaction policy

Royal Planet Casino - Player's withdrawal is delayed.

Unresolved Submitted: 18 Mar 2024
Black points: 101
Disputed amount: €350
Safety Index 5.2 Below average
Show more complaints (+10)
Showing 2,981 - 2,990 of 5,483 complaints
1...298 299 300...549
Go to pageof 549 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!