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Royal Planet Casino Review

Players from Virginia Accepted
5.5 Rating
Questionable
Reputation
Players from Virginia Accepted
Questionable
Reputation
This review was last updated: 2018-12-18T00:00Z  

We've thoroughly reviewed Royal Planet Casino and gave it a questionable reputation rating. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Read the full review below and learn more about this casino.

According to our research and estimates, Royal Planet Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Royal Planet Casino is operating without a valid license.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 160 black points. You can find more information about the complaint and black points below.

Royal Planet Casino has a customer support, however, we've rated it as unprofessional or very bad. This means you can get in touch with someone at the casino, but you shouldn't expect a good experience or quick and convenient responses.

As we already mentioned, we've given Royal Planet Casino a questionable reputation rating. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

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Residents from
Virginia
Accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English
Live Chat
Language
English (+3)
Email Support
Language
English (+3)
No Deposit Bonus
Not available
Deposit Bonus*T&C's apply
€500 bonus money
Payment Methods
Game providers
Established
2016
Withdrawal limit
$8,000  per month
Licensing Authority
Casino operates without an official license!
Interesting Facts
  • Medium sized casino popular in United States
Positives
  • Bitcoin accepted
  • Live chat support is available 24/7
Negatives
  • Strict Bonus Terms and Conditions (players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses)
  • Only one game provider
  • Live dealer games are not available

Complaints about Royal Planet Casino (1)

We have conducted extensive research on the internet and as a result we have found following 1 complaints about Royal Planet Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Royal Planet Casino a Questionable reputation.

Questionable Casino Reputation
Delayed payment, status unknown
Black points: 160
Extremely long withdrawal process.
The player won about $15,000 but the max win allowed them to receive only $1,600 out of it. They then went and requested a withdrawal of $1,000 and played through the remaining $600. About a month later, the player contacted the casino to see if they needed any documents for their account to be verified to process the withdrawal faster. The casino responded that they do need them and the player sent them in right away. About another month later, they contacted the casino four times via email without any response from them. Also, the live chat wouldn't respond to them at all. When we contacted the casino to resolve this issue, they didn't respond to us either and that's why the complaint remains unsolved.
 
This complaint is from 3/2019
Disputed amount: $1,600 (bonus money)
Complaint handled by Casino Guru
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Royal Planet Casino Bonus

5.5
/10
Questionable Casino reputation reputation

1st Deposit Bonus - Royal Planet Casino

Available in Virginia
  • Wagering requirements: 1x bonus
  • Getting this bonus is LITTLE TIME-CONSUMING
  • Multi-stage bonus
  • At the first stage of the bonus you have to playthrough 100€ or currency equivalent
  • At the second stage of the bonus you have to deposit 25€ or currency equivalent and the wagering requirements are 35x winnings from the first stage of the bonus
 
  • Restricted countries:
Activate bonus
IN YOUR ACCOUNT Get Bonus
Bonus works Bonus doesn't work

Royal Planet Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Neteller Neteller $25 - ?
-
-
Skrill Skrill $25 - ?
-
-
PaySafeCard PaySafeCard $25 - ?
Not Available -
ecoPayz ecoPayz $25 - ?
-
-
Master Card Master Card $25 - ?
Not Available -
VISA VISA $25 - ?
-
-
eChecks eChecks $25 - ?
Not Available -
Bitcoin Bitcoin $25 - ?
-
-
Bank transfer Bank transfer $25 - ?
Not Available -
UPayCard UPayCard $25 - ?
Not Available -

Royal Planet Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Royal Planet Casino Game providers

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Royal Planet Casino
5.5/10
Questionable Reputation
Royal Planet Casino
5.5/10
Questionable Reputation
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