- They dont pay out your winnings
- The customer service doesnt always answer at all
Rated by 37 users
This review examines Royal Planet Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Royal Planet Casino has a Low Safety Index of 4.6, which means it ranks low in terms of fairness and safety according to our methodology. Proceed with reading our Royal Planet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Royal Planet Casino, we read and assessed Terms and Conditions of Royal Planet Casino in-depth. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Royal Planet Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
To our knowledge, Royal Planet Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Royal Planet Casino has attained a Low Safety Index of 4.6. We encourage players to avoid this casino and seek out one with a higher Safety Index.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Royal Planet Casino to be unfair.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 24 complaints about this casino in our database. Because of these complaints, we've given this casino 1,985 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
The user satisfaction feedback of Royal Planet Casino shared by 37 users has resulted in a Terrible User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Royal Planet Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
To our knowledge, Royal Planet Casino has not obtained a gambling license from any regulator.
Royal Planet Casino supports 15 payment methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, Neosurf, American Express, Bitcoin (BTC), Bank transfer, Dogecoin (XDG), Ripple (XRP), Litecoin (LTC), JCB, Discover, Zelle.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits | Win limits |
---|---|
EUR 2,000 per week | No win limit |
EUR 8,000 per month | |
USD 2,000 per week | |
USD 8,000 per month | |
GBP 2,000 per week | |
GBP 8,000 per month | |
AUD 2,000 per week | |
AUD 8,000 per month |
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Royal Planet Casino are displayed in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 |
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Royal Planet Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Royal Planet Casino has an average customer support.
Royal Planet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Scratch cards.
The casino's game library includes titles from 4 providers. This includes Rival, Spinomenal, Tom Horn, Fresh Deck Studios.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 6 bonuses from Royal Planet Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by Royal Planet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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