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Royal Planet Casino Review

Casino closed

Royal Planet Casino has been closed and no longer operates.

Browse recommended casinos
2016
> $1,000,000
Casino operates without an official license!
OverviewUser reviews37Safety Index explainedDiscussion21

Casino closed

Royal Planet Casino has been closed and no longer operates.

Browse recommended casinos
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Royal Planet Casino Review

This review examines Royal Planet Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Royal Planet Casino has a Low Safety Index of 4.6, which means it ranks low in terms of fairness and safety according to our methodology. Proceed with reading our Royal Planet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of Royal Planet Casino

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Royal Planet Casino, we read and assessed Terms and Conditions of Royal Planet Casino in-depth. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Royal Planet Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

To our knowledge, Royal Planet Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, Royal Planet Casino has attained a Low Safety Index of 4.6. We encourage players to avoid this casino and seek out one with a higher Safety Index.

T&Cs of Royal Planet Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Royal Planet Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Royal Planet Casino player complaints

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 24 complaints about this casino in our database. Because of these complaints, we've given this casino 1,985 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Royal Planet Casino user reviews and feedback

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

The user satisfaction feedback of Royal Planet Casino shared by 37 users has resulted in a Terrible User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Company information and licenses of Royal Planet Casino

Royal Planet Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

To our knowledge, Royal Planet Casino has not obtained a gambling license from any regulator.

Withdrawal limits, win limits, and payment method options

Royal Planet Casino supports 15 payment methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, Neosurf, American Express, Bitcoin (BTC), Bank transfer, Dogecoin (XDG), Ripple (XRP), Litecoin (LTC), JCB, Discover, Zelle.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 2,000 per week No win limit
EUR 8,000 per month
USD 2,000 per week
USD 8,000 per month
GBP 2,000 per week
GBP 8,000 per month
AUD 2,000 per week
AUD 8,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Royal Planet Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Royal Planet Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Royal Planet Casino has an average customer support.

Royal Planet Casino slots and casino games

Royal Planet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Scratch cards.

The casino's game library includes titles from 4 providers. This includes Rival, Spinomenal, Tom Horn, Fresh Deck Studios.

Royal Planet Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 6 bonuses from Royal Planet Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Royal Planet Casino bonuses.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • Rival
  • Tom Horn
  • Spinomenal
  • Fresh Deck Studios

Positives

  • Live chat support is available 24/7
  • Bitcoin accepted
  • Live dealer games are available

Negatives

  • No license
  • Undisclosed owner
  • Poor customer support
  • Small selection of game providers
  • Many unresolved complaints
  • Casino supports only one language

Interesting facts

  • International casino
  • Sticky (non-cashable) bonuses
Author & Guarantor: Lilo Simmons Last updated: 16 Aug 2023 Anything incorrect or missing? Let me know
Casino Bonuses (0)

Royal Planet Casino bonuses

Browse all bonuses offered by Royal Planet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (37)

User reviews of Royal Planet Casino

This is a place to share experience with Royal Planet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Terrible

Rated by 37 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

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We want players to understand gambling.

• 8 months ago
I have waited fot my withdraw since 11.02. 24. Yesterday i was told 5-18 business days,now it is 28 business days. My account is verified and approved. I have won 350 $. Now the chat wont answer, but tolv that they worked under another lisence
  • They dont pay out your winnings
  • The customer service doesnt always answer at all
• 1 year ago
I wish I had checked reviews prior to depositing at this casino. Ive been waiting a month for a 254$ payout. I have zero confidence that I'll receive it. I do not recommend playing at Royal Planet. COMPLETE SCAM
  • Friendly support
  • They don't pay
• 1 year ago
Beware of this casino, they don't have a gaming license. Need I say more?!
  • No license
• 1 year ago
Have been waiting a month for my payout. Was also required to deposit $30 to receive my $50 in winnings. Have not been paid for either. They are basically holding my money hostage. DO NOT PLAY ON THIS SITE. COMPLETE FRAUD!!!!
  • Nothing positive AT ALL
  • No payout of winnings
  • Poor customer service
• 1 year ago
They have owed me $378 since August 2022. If you ask about your payout, they just make something up and assure you that you will receive it early next week… not true lol just go play somewhere else
  • Do not honor payouts
• 1 year ago
This is the best online casino I have visited. The Customer Service is excellent, especially Ellen and John, extremely helpful. They respond immediately. I requested a withdrawal and received my money within a week.
  • Excellent Customer Service
  • Fast payouts
  • Limited to Rival machines
• 2 years ago
I fairly and without breaking one rule won too seperate bonuses on royal planet. I have 2 cash outs one for 80 and one for 40. Both of these were requested in August. Yes august. My account has been verified. And they have not asked or said they need anything else. Everytime I ask about it I get I’m sorry. It’s been escalated. You’ll get paid soon. Bs. THIS CASINO IS NOTHING BUT A BUNCH OF FRAUD ARTIST STEALING YOUR MONEY DO NOT DEPOSIT OR PLAY HERE. .
  • Got through bonsuses and playthrough
  • The casino refuses to pay you
  • Does not pay out period
• 2 years ago
Stole my money and added it to there promotion then tried to claim my own money was there's for there promotion and would happily claim you didn't have money there and that your own money is now theres
  • Absolutely nothing
  • Robbing money from you
  • Bad customer service
  • Rude service
Safety Index explained

Safety Index of Royal Planet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Royal Planet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds and has used this rule against players before.

Other factors

  • Operates without a license

Complaints about Royal Planet Casino and related casinos (42)

42All0Opened24Not solved10Solved8Rejected

Complaints directly about Royal Planet Casino

Show more complaints (+32)
Discussion

Royal Planet Casino Discussion

Discuss anything related to Royal Planet Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Royal Planet Casino payment methods

Currencies
USD,EUR,GBP,AUD,ZAR
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