HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,526Opened867Unresolved5,662Resolved13,413Rejected22,584
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Golden Genie Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 01 Mar 2025
Black points: 123
Disputed amount: £400
Safety Index 0.6 Very low
Our verdict No reaction policy

CryptoBetSports Casino - Player's withdrawal has been delayed due to casino's error.

Unresolved Submitted: 01 Mar 2025
Black points: 73
Disputed amount: €231
Safety Index 3.3 Very low
Our verdict Unreasonable excuse

LOOT.BET Casino - Player's access to the casino is closed.

Unresolved Submitted: 01 Mar 2025
Black points: 500
Disputed amount: €13
Safety Index 3.4 Very low
Our verdict No reaction

Gonzo Casino - Player's withdrawal is canceled and account balance is affected.

Unresolved Submitted: 28 Feb 2025
Black points: 331
Disputed amount: $1,500
Safety Index 5.3 Below average
Our verdict No reaction policy

Afun Casino MX - Player's account has been closed after a win.

Unresolved Submitted: 28 Feb 2025
Black points: 52
Disputed amount: Mex$5,983
Safety Index 3.3 Very low
Our verdict No reaction

Dazzlehand Casino - Player’s account has been closed and winnings confiscated.

Unresolved Submitted: 28 Feb 2025
Black points: 500
Disputed amount: €2,000
Safety Index 5.1 Below average
Our verdict No reaction policy

Royal Reels Casino - Player’s account is closed after significant winnings.

Unresolved Submitted: 28 Feb 2025
Black points: 1,477
Disputed amount: A$28,000
Safety Index 8.2 High
Our verdict No reaction policy

Staxino Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 25 Feb 2025
Black points: 61
Disputed amount: €925
Safety Index 6.9 Above average
Our verdict No reaction policy

CashiMashi Casino - Player’s account has been closed.

Unresolved Submitted: 24 Feb 2025
Black points: 125
Disputed amount: TL 36,418
Safety Index 7.4 Above average
Our verdict Against fair gambling

TikTak Bet Casino - Player's winnings have been confiscated.

Unresolved Submitted: 24 Feb 2025
Black points: 889
Disputed amount: €1,700
Safety Index 1.7 Very low
Show more complaints (+10)
Showing 2,371 - 2,380 of 5,662 complaints
1...237 238 239...567
Go to pageof 567 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.