HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44859Opened934Not solved5610Solved12659Rejected25656
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €17,000

HitNSpin Casino - Player's account is closed due to a VPN accusation.

HitNSpin Casino
Safety Index:Very high Submitted: 14 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: €1,063

Dendy Casino - Player's withdrawal is delayed despite successful status.

Dendy Casino
Safety Index:High Submitted: 14 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: Ł0.3864

777Crypto Casino - Player is requesting a refund due to technical difficulties.

777Crypto Casino
Safety Index:Below average Submitted: 14 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: Can$5,900

iWild Casino - Player’s withdrawals are delayed and cancelled.

iWild Casino
Safety Index:Very high Submitted: 13 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: $6,036

Captain Jack Casino - Player's withdrawal has been delayed.

Captain Jack Casino
Safety Index:Above average Submitted: 13 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: €1,500

Monixbet Casino - Withdrawal of player's winnings has been delayed.

Monixbet Casino
Safety Index:Above average Submitted: 13 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: $2,110

Sunrise Slots Casino - Player’s withdrawal has been delayed for over a month.

Sunrise Slots Casino
Safety Index:Below average Submitted: 13 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: $357

New Funclub Casino - Player’s withdrawal has been delayed.

New Funclub Casino
Safety Index:Below average Submitted: 13 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: Can$24

The Hippodrome Online Casino - Player’s account is closed due to self-exclusion.

The Hippodrome Online Casino
Safety Index:High Submitted: 12 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: $32

Pikebit Casino - Player’s deposits are delayed and not credited.

Pikebit Casino
Safety Index:Below average Submitted: 12 Sep 2024
Show more complaints (+10)
Showing 541 - 550 of 12,659 complaints
1...54 55 56...1266
Go to pageof 1,266 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news