HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,355Opened864Unresolved5,813Resolved13,759Rejected22,919
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

HITLOTO Casino - Player’s withdrawal has been delayed after account verification.

Resolved Submitted: 19 Oct 2019
Disputed amount: $45
Safety Index 0.5 Very low
Our verdict Case closed

True Blue Casino - Player’s withdrawal has been pending for more than three months.

Resolved Submitted: 16 Oct 2019
Disputed amount: A$750
Safety Index 7.6 Above average
Our verdict Case closed

Casoo Casino - Players is complaining that his account was blocked and winnings confiscated.

Resolved Submitted: 14 Oct 2019
Disputed amount: €1,000
Safety Index 8.6 High
Our verdict Case closed

Viking Slots Casino - Player is not able to open an account.

Resolved Submitted: 11 Oct 2019
Disputed amount: ??
Safety Index 8.6 High
Our verdict Case closed

ReloadBet Casino - Player is unable to win in the casino due to a technical glitch.

Resolved Submitted: 06 Oct 2019
Disputed amount: €4
Safety Index 2.2 Very low
Our verdict Case closed

Winorama Casino - Player’s account suspended.

Resolved Submitted: 01 Oct 2019
Disputed amount: €800
Safety Index 3.1 Very low
Our verdict Case closed

Winorama Casino - Delayed withdrawal.

Resolved Submitted: 29 Sep 2019
Disputed amount: €400
Safety Index 3.1 Very low
Our verdict Case closed

Luckybet Casino - Deposit didn’t show up on the player’s account balance.

Resolved Submitted: 27 Sep 2019
Disputed amount: €100
Safety Index 5.3 Below average
Our verdict Case closed

Planet 7 OZ Casino - Player’s winnings disappeared from his account.

Resolved Submitted: 23 Sep 2019
Disputed amount: A$47,000
Safety Index 7.9 Above average
Our verdict Case closed

Slotjoint Casino - Player is experiencing difficulties with the casino's verification policy.

Resolved Submitted: 13 Sep 2019
Disputed amount: C$1,300
Safety Index 8.2 High
Show more complaints (+9)
Showing 13,741 - 13,750 of 13,759 complaints
1...1,374 1,375 1,376
Go to pageof 1,376 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.