HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44790Opened935Not solved5603Solved12638Rejected25614
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €900

Immerion Casino - Player is facing multiple withdrawal issues.

Immerion Casino
Safety Index:Fresh casino Submitted: 28 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: 980 ₮

Highroller Casino - Player's KYC verification is delayed.

Highroller Casino
Safety Index:Very high Submitted: 27 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: ¥24,900

Miki Casino - Player's withdrawal is delayed due to document issues.

Miki Casino
Safety Index:Very low Submitted: 27 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: £1,200

Instaspin Casino - Player's winnings are delayed after meeting wagering requirements.

Instaspin Casino
Safety Index:Low Submitted: 27 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: €500

Touch Casino - Player's winnings have been confiscated.

Touch Casino
Safety Index:Above average Submitted: 27 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: €3,000

Betsomnia Casino - Player's request for self-exclusion has been denied.

Betsomnia Casino
Safety Index:Above average Submitted: 27 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: $500

Sunrise Slots Casino - Player's withdrawal has been delayed.

Sunrise Slots Casino
Safety Index:Below average Submitted: 27 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: €590

Malina Casino - Player's withdrawals are delayed.

Malina Casino
Safety Index:Very high Submitted: 27 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: €650

Kingmaker Casino - Player’s withdrawals are delayed and account verification is problematic.

Kingmaker Casino
Safety Index:High Submitted: 27 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: €500

MyEmpire Casino - Player's withdrawal is delayed.

MyEmpire Casino
Safety Index:Very high Submitted: 27 Sep 2024
Show more complaints (+10)
Showing 401 - 410 of 12,638 complaints
1...40 41 42...1264
Go to pageof 1,264 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news