Blaze Spins Casino review

Name: Blaze Spins Casino review
Item: Blaze Spins Casino
Rating: 8.1

8.1/10Safety Index High by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Visit Casino

Show company details

Payment methods

Show all (22)

Withdrawal limits

per month

$20,000

per week

$5,000

Owner One Touch Exch Co Ltd

Operator One Touch Exch Co Ltd

Established 2025

Estimated annual revenues

> $5,000,000

Licensing Authorities

Comoros (AOFA)

OverviewBonusesUser reviews40Safety Index explainedDiscussion154Payment methods22

Blaze Spins Casino Review

Blaze Spins Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Blaze Spins Casino has a High Safety Index of 8.1, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full Blaze Spins Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index – Blaze Spins Casino fairness and safety

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Blaze Spins Casino review, we carefully went through and inspected the Terms and Conditions of Blaze Spins Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Based upon our estimates and collected information, we consider Blaze Spins Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention Blaze Spins Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All in all, when combined with other factors that come into play in our review, Blaze Spins Casino has landed a High Safety Index of 8.1. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Blaze Spins Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Blaze Spins Casino during our review.

Player complaints submitted about Blaze Spins Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

Blaze Spins Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Blaze Spins Casino has a Good User feedback score based on the 39 user reviews in our database. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Blaze Spins Casino is owned by One Touch Exch Co Ltd and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Blaze Spins Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.

Payment methods, win and withdrawal limits

Blaze Spins Casino supports 22 payment options. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Multibanco, Bitcoin (BTC), Bancontact, Bank transfer, ApplePay, USD Coin (USDC), Tether (USDT), Binance Coin (BNB), CoinPayments, Rapid Transfer, blik, Litecoin (LTC), Ethereum (ETH), Ripple (XRP), Solana (SOL), Google Pay, Interac.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
USD 5,000 per week	No win limit
USD 20,000 per month

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Blaze Spins Casino in the table below.

Language	Website	Customer support	Live chat
English			24/7
Spanish			24/7
German			24/7
Italian			24/7
French			24/7
Dutch			24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Blaze Spins Casino, managing your account, withdrawals, or other matters. Blaze Spins Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at Blaze Spins Casino

Blaze Spins Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 88 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Rival, Big Time Gaming, Playson, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Tom Horn, Iron Dog Studio, MrSlotty, OMI Gaming, Betgames, Smartsoft Gaming, Boldplay, Fantasma Games, Prospect Gaming, Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Ad Lunam, Spinmatic, Aviatrix, Elbet, NetGaming, Spribe, OneTouch, Mobilots, Urgent Games, Dragoon Soft, Revolver Gaming, Spearhead Studios, Betsolutions, Mascot Gaming, SlotMill, Onlyplay, Zeus Play, PGsoft (Pocket Games Soft), Cool Games, Games Inc., JILI, FC, FunTa Gaming, Fugaso, Felix Gaming, Skywind Group, TPG (Tipping Point Gaming), Caleta Gaming, Apollo777, AvatarUX, AGT, Fazi, Gamzix, 3 Oaks Gaming, CQ9 Gaming, Kalamba Games, Woohoo Games, CT Interactive, Barbara Bang, Funky Games, Triple Cherry, 7Mojos, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Ka Gaming.

Blaze Spins Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 5 bonuses from Blaze Spins Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on Blaze Spins Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (22)

Withdrawal limits

per month

$20,000

per week

$5,000

Games

Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (6)

English customer support

All languages (6)

English live chat

All languages (6)

Game providers

Show all (88)

Casino screenshots

Positives

Extensive collection of games from multiple providers
Various responsible gaming options available
Wide range of currencies

Negatives

Relatively new casino, not yet proven by time

Author: Kristina Underwood Last updated: 14 Jan 2026 Anything incorrect or missing? Let me know

Blaze Spins Casino bonuses

Browse all bonuses offered by Blaze Spins Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Blaze Spins Casino

This is a place to share experience with Blaze Spins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 40 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

andresr93

Bronze

Argentina

• 3 days ago

My first deposit with cripto takes hours to be deposit. They claim on her website to be NO KYC for cripto and E-wallet. But that is fake, because when you try to do the first withdraw they ask for documents. Still waiting to be approved my documents to withdraw and never use this casino again.

good free spins

fake NO KYC for cripto and e-wallet
Problem with my first deposit but it was solved.

simplyme

Diamond

Germany

• 1 week ago

The site is easy to navigate, the bonus offers are okay, but the wagering requirement is very low, especially on the first deposit. Many free spins are offered, unfortunately only for Mascot games. The RTP is incredibly poor! 80% of the game providers are unplayable, even when playing from different countries. I did have some winnings, but withdrawals aren't possible without verification, which has already taken a week. Excluding holidays, it's now four business days! No response to emails. In the chat, I was told to send a selfie holding my ID and credit card, and then the account would be verified... nothing has happened. Games are faulty, the server connection keeps dropping, I've sent screenshots in the chat and to support... no response. After having €500 in my withdrawal, it then dropped to 0 (I couldn't withdraw), I made further deposits and it went back up to €700, but withdrawals weren't possible again...everything is going badly, I can deposit €1500 without any significant winnings...now I notice after verification it's only showing 0...is that strange??? Or is it being manipulated??? Update: My account was fully verified today!! As consolation for the long wait, I received a reward of €42...for Mascot Games, then I deposited again and it's all 0...even in the feature on The Greatest Catch by Evoplay, I lost 10 times and still won 0, I've never experienced that in any other casino*!! So my advice is, trust, but verify. I won't be playing here again.

Support always available
Support immer erreichbar
Many bonus offers and free spins
Viele bonusangebote und Freispiele
Good customer service
Kulanter Service

Verification takes forever
Verification dauert ewig
Payout not possible
Auszahlung nicht möglich
80% of the games don't work, even when using [unclear - possibly a specific software or software].
80% der Spiele funktionieren nicht, auch wenn man von verwendet

arturorios1308

Platinum

Mexico

• 2 weeks ago

I sent the required documents to verify my account a long time ago, and it still hasn't been verified. I've sent emails and messages through the platform, but they haven't resolved anything. I've been waiting for verification for over a month. It's been a very bad experience.

Verification process takes a very long time
Proceso de verificación muy tardada

gordomorales

Platinum

Mexico

• 2 weeks ago

I'm currently waiting for verification to see if I can withdraw a small amount of crypto from a free spins bonus I claimed. I've already used what I won, as I intend to play only with crypto. If they release the funds, I'll deposit them again. It's a small test to see how reliable they are and to play bigger, since I really like this casino. I'll write more later about my experience. UPDATE: Earlier today, I received an email from the casino notifying me that my KYC verification was successful and that I could now use all the casino's tools and games. Later, I played for about 3 hours, winning around $500 USD. I made the withdrawal, and almost immediately I received another email saying that I had to complete the KYC verification before withdrawing. I completed it again, but replied that it had already been approved. I'm starting to suspect they won't allow me to withdraw my winnings.
LATEST UPDATE: I was allowed to withdraw $50 USD as it was a condition of the bonus, and I hadn't realized it. Overall, it's very good despite the unavailable game providers. It has plenty of entertainment, and based on my 13 years of experience playing, the games aren't rigged and you can win, but you have to know how to play and quit when necessary. I had a great time until I reached almost $500 USD, which of course I couldn't withdraw, but I know that's possible in real money, and even more so by playing with low bets and increasing them according to the winnings. Thanks, Blaze Spins. P.S. They also apologized for the double KYC verification; they told me it was an internal error and didn't need to be repeated.

Wide variety of bonds, some with very low rollover requirements
Gran variedad de bonos, algunos con rollover muy bajo
Many payment and withdrawal methods with crypto and bank cards
Muchos metodos de pago y retiro con crypto y tarjetas bancarias
Excellent customer service via live chat and email
Excelente atención al cliente por chat en vivo y correo electronico
The casino has a great design and a very good interface.
Buen diseño del casino con una interfaz muy buena

The KYC verification process is too slow.
El proceso de verificación KYC es demasiado lento.
Not all providers are available in my country
No todos los proveedores están disponibles para mi país

hoshy

Silver

Norway

• 1 month ago

Stay away from this casino if you would like a fair and honest experience,
I played here with a bonus that had a timer and it was counting down from 1day and 17hours when i claimed it.
Wagering was massive so it took me more than a few hours to complete it,
Next day when i was supposed to complete the wagering the bonus it was gone and the live support told me it expired.
I told them that it said it was 1day and 17hours left yesterday evening when i claimed it and this morning there should be at least 1day left of it,
He then reffered to a small text that said the promotion will expire at midnight.
But the timer was still ticking on with time left.
So i asked the meaning of the timer,
He first called it extended time for wagering but when i said what happened to my extended time, he just reffered to a tiny text which said it expired by midnight.
So the timer is just there to make you believe you have time left.
It has no meaning at all.
So they confisquated 3265€ from me , because i beleived the timer they had on the bonus.

PiotrKa84

Bronze

United Kingdom

• 1 month ago

Stay away !!!blaze spins not pay withdraws , confiscated my balance from deposits, not pay winning in roulette, confiscated bets when you play ,chat is rude , red flag , stay away just that confiscated everything,

Nothing

Dont want withdraw money
Roulette not pay winnings
When you win they confiscate your bet and winning
Chat very rude
Confiscated me my moneybfrom balance
Stay away

tobythetr

Bronze

United Kingdom

• 2 months ago

I played through a bonus which was capped, I got up to 4700 and it automatically released the 700 and took the 4K. It clearly said the 700 has been released to your account to play with. I’d already met the play through.
I then instead of depositing again used the 700 which it clearly said was mine to play with. After reaching 2500 they then tried to use the terms from a previous bonuses to repeatedly rejected my withdrawral , absolutely disgusting, to be honest I realised was I was depositing they were using gumball for cards and I could easily tell it was the same crooks as casinos like golden mister. Do not play here, they have many fake reviews of trust pilot Also, paid reviews . It’s a big scam

No only did I get scammed , I had to send stacks of repeat emails to get self excluded which I finally did.

I was then offered a 200 £ chip to come back , no thanks. Keep it with the rest of my money

Even sending me another bonus chip later, clearly some sick game after reading my review. Pay me what you owe or leave me alone, I’m self excluded.

Thanks for playing, Toby

A quick thank-you for keeping the reels spinning with us. We’ve added a $100 Chip reward to your account — ready for you now.

Wagering: 20x
Max Cashout: $200
Allowed Games: Mascot Slots Only (see bonus details page for full list)
Important: this reward is available today only.

Games weren’t rigged

They don’t pay you when you win
Reject your withdrawral
Try to use terms for previous bonuses to not give you your rightful winnings
Definitely one of the other scam non gamstop casinos redressed

DimaApas

Bronze

Russia

• 3 months ago

I read the forum reviews and was confused by the mixed reviews about verification. I decided to take a chance and register at the casino. Well, I ended up going through a lengthy verification process. I uploaded my documents six days ago, asked in the chat today, and they said they'd forwarded my question to the appropriate department. I hope verification is complete today. Overall, the casino is good; I have no issues.
P.S. I waited 7 days for verification, and now they've requested video verification. What a travesty. Keep the $150, I don't even want to deal with you anymore. I'll have to make fun of myself on camera for these pennies.

User-friendly interface, which is important for players
Удобный интерфейс, что не маловажно для игроков
A wide selection of slots
Обширный выбор слотов
Great bonuses
Отличные бонусы

Long KYC
Долгий KYC

Monarch777

Bronze

Russia

• 3 months ago

I made one withdrawal, then they requested verification. Three days passed, as they said in the chat—the maximum period is three days. But they still haven't verified the documents, so I don't know how much longer I'll have to wait.

quick withdrawal
быстрый вывод
great bonuses
отличные бонусы
many different slots
много различных слотов

Lengthy document check
Долгая проверка документов

Blaze Spins Casino

Hi Monarch777,

Thank you for your feedback. We’re glad to hear you enjoyed our quick withdrawals, great bonuses, and wide selection of slots.

Regarding verification, it usually takes less than three business days, but during busy periods it may take the full timeframe stated in our Terms and Conditions. We’ve checked with the team, and your account has already been verified in the meantime.

We appreciate your patience and your kind words about the rest of your experience.

Matthew

mmgg33441

Diamond

Canada

• 3 months ago

There are nice bonuses here.
I was able to withdraw here. I think casinos with these two are very good. I was able to withdraw several times.
I even thought it was a scam casino because there were bonuses that seemed so advantageous to the player.
Sorry for doubting

Generous bonuses
Quick withdraw(few hours)
many games

Bonus usage is subject to provider restrictions. mainly only play with mascots.

tashkent

Bronze

Russia

• 3 months ago

1. Verification is taking a very long time. They asked for documents and video verification, where I filmed my passport and utility bill, stating my name, nickname, and date. I sent everything they asked for. Today is the third day, and I still haven't received any response. I contacted the chat, but they said they don't have the information, and to email me. I emailed them, but they haven't responded.
2. Finally, they replied by email: "Send the video." What do you mean? I sent it three days ago!!!! I duplicated the email, sent the old video, and also filmed a new one to avoid any further questions. In the chat, they told me to wait up to 24 hours. I've never seen such a long verification process in 12 years.
3. Another 24 hours passed. I haven't received a response. They still don't know anything in the chat and ask me to wait. I'm completely shocked.
4. I was verified, and it happened on the weekend. But when I submitted my documents the first time, the verification department didn't specify that I had to hold them close to my face, so the verification process dragged on.

Great bonuses
Отличные бонусы

Very long verification
Очень долгая верификация

Deadspinnz

Bronze

Norway

• 4 months ago

Fantastic casino, with all the right qualities im looking for in a casino. Support is friendly and helpful, they got most games, fast withdrawl's and many freebee's ☺️🙏❤️ tip top!!!

Only little thing im not happy about is info on some bonuses. Often have to ask for spesifics thats not mentioned in the offer

Fast payouts
Excellent selection of games
Friendly and fast service
Referral program is very good
Fast KYC

Bonus requirements are not allways transparent
Some bonus have a lot of restrictions

bearhereee

Bronze

Poland

• 4 months ago

I like to sometimes play with nowager 200% bonuses as freecash norisk option.
They have good legit rtp
helping 24/7
lets try your luck

Fast cash in/out with lot of currencies
best slots working legit 24/7
super nowagering deposit big bonuses %%%$$$
livechat 24/7/365 - humans
fast payouts

minimum deposit 25 eur to get bonus
sometimes small lags

sdexcid

Diamond

Canada

• 4 months ago

I dont like this casino at all. I wagered an entire bonus amount of $10,000. After wager they tried to tie even more wager to me. After I completed the heavy wager.

They then said I need to wager my deposit and then wager the bonus amount one more time. Never ever seen a casino implement secondary and 3rd wagering.

Also only allowed me to wager on mascot games. Also, max cashout $2000. But you can deposit up to $2000..so in essence wager tens of thousands of dollars to only win 1x your deposit.

Terrible terms and conditions.

Avoid this casino.

Ridiculous and shady.

Decent deposit bonuses

Huge restrictions when on a bonus
They try to force you to wager prior lost deposits in order to cashout

Blaze Spins Casino

Hello Jennifer,

We’re sorry to hear you feel this way, but we’d like to clarify a few points for transparency.

You claimed a 500% High Deposit Bonus, which was clearly described as having a 30x (deposit + bonus) wagering requirement, with the list of eligible games and all other conditions displayed upfront in the bonus description before activation. These terms were not hidden or added afterward.

We understand such a high boost with provider restrictions is not suitable for everyone, which is why we also run many no wagering or low wagering promotions that are more flexible and apply across all games.

While our terms are transparent at the time of claiming, we appreciate your feedback and will keep working to make promotions even clearer.

Matt

tamalamaland123

Gold

Canada

• 4 months ago

I've made eleven deposits over the course of a couple of weeks and played several game providers. The RTP is painful. I recently got a bonus on a $2 bet and received $3 and change (I had to take a screenshot to remind myself it really happened). The game selection is quite limited for Canadian players, and I would love to comment on their verification/withdrawal processes, but I've not once been anywhere near reaching that point. I was sent a cashback offer via email that when I tried to accept it was told it was a mistake. I appreciated the apology and quick customer service, but I really haven't had much fun for the amount of money spent. Not a great first impression.

Blaze Spins Casino

Hi Tammy,

Thank you for sharing your experience with us. I’m truly sorry to hear your first impression hasn’t been as positive as we’d like.

I understand how discouraging it feels when the gameplay doesn’t go your way. Please know our games are provided by certified providers, but I realize that doesn’t make a streak of bad luck any easier.

I also want to apologize again for the cashback mix-up. While I’m glad we responded quickly, I know how frustrating it is when expectations aren’t met.

We’re working on expanding the Canadian game selection and improving our bonus offers, and I’d really like the chance to personally assist you. If you’d like, just reach out and ask for Matt - I’ll make sure you’re taken care of.

Matthew

pooo

Silver

Japan

• 5 months ago

This casino doesn't have much to offer. I made two deposits but lost. I didn't feel like I was winning much, so it ended without any excitement. Maybe the RTP is low. The slots clearly have lower payouts than other casinos, and there are fewer free spins. I'm losing interest in online casinos because I'm not getting enough payouts. I think I'll leave online casinos forever.

Blaze Spins Casino

Hello,

Thank you for sharing your details with us. I’m really sorry to hear that your first deposits didn’t bring the results you were hoping for. Slots can be unpredictable, and sometimes luck simply isn’t on our side.

I’ll personally review your account and see what we can do to improve your experience. Hopefully, your next sessions will bring you much more excitement and better results.

Matt

malley37am53

Bronze

Canada

• 5 months ago

Got 50 free spins, met the wagering requirements, compketed the kyc verification, then got my payout almost instantly, no hassle which im used to with other site. What a legit site! 100% recommend to anyone looking for a legit site,with decent rtp rates! Insane good service from friendly staff!! Will def be investing in this Casino! Can't say enough good things :)

Nothing negative to say!

Blaze Spins Casino

Hi malley37am53,

Thank you so much for sharing your honest experience! We’re thrilled to hear you enjoyed the spins, had a smooth payout, and received friendly service from our team.
Your recommendation means a lot to us, and we truly appreciate your trust.

We look forward to seeing you back at the tables!

Matt

Safety Index of Blaze Spins Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Blaze Spins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.1/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Blaze Spins Casino and related casinos

(31)

31All11Opened0Unresolved5Resolved15Rejected

Complaints directly about Blaze Spins Casino

Current status Waiting for player to reply 6d 19h 18m 20s

Player faces delayed KYC verification.

The player from French Guiana submitted his KYC documents over five days ago and is still waiting for approval. Despite being informed that approval typically takes a maximum of three days, he is experiencing a delay and decides to file a complaint.

Read moreRead less

Opened Submitted: 16 Jan 2026

Current status Waiting for Casino Guru to reply 5d 23h 36m 14s

Player’s withdrawal is delayed due to verification issues.

The player from Sweden is facing delays in the verification process at Blaze Spins Casino, having submitted KYC documents over a week ago. Despite being informed that the process would take up to 3 days, her account remains unverified, preventing her from withdrawing the minimum amount of $50 USD.

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Opened Submitted: 15 Jan 2026

Current status Waiting for Casino Guru to reply 4d 23h 22m 16s

Player’s withdrawal is delayed due to KYC issues.

The player from Japan faces delays in completing KYC for a withdrawal, having submitted the necessary documents a month ago, but receives no response from support.

Opened Submitted: 14 Jan 2026

Our verdict Case closed

Player's withdrawal is delayed due to ignored KYC requests.

The player from Belgium had requested a crypto withdrawal on December 26th, but after encountering a technical issue and being told to switch methods, he faced KYC requirements despite the casino's policy. He uploaded the necessary documents on January 2nd, but after 10 days with no updates, his communications with support went unanswered. The issue was resolved after the player confirmed resolution through the complaint platform. The complaint was marked as resolved by the Complaints Team following the player's confirmation.

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Resolved Submitted: 12 Jan 2026

Disputed amount: $50

Current status Waiting for Casino Guru to reply 2d 21h 31m 47s

Player’s withdrawal is delayed due to KYC.

The player from Indonesia is facing difficulties withdrawing winnings due to the KYC process, which has been pending for over 7 days without progress. Attempts to communicate with customer support have not resolved the issue.

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Opened Submitted: 12 Jan 2026

Our verdict Unjustified complaint

Player's withdrawal request is rejected due to bonus conditions.

The player from Ontario had deposited $1,000 CAD at Blaze Spins Casino and accepted a 125% bonus. After completing the stated 1x wagering requirement, he found a withdrawable balance of $1,148 CAD, but his withdrawal request was rejected due to undisclosed "sticky bonus" conditions that resulted in forfeiting his funds. He sought assistance in determining the fairness of the casino's handling of the bonus and withdrawal. We reviewed the casino's bonus terms, which specified that deposit bonuses were for wagering only and might be deducted upon withdrawal requests, making the bonus non-cashable. Consequently, the complaint was rejected as unjustified since the casino's terms allowed for the bonus deduction despite the wagering completion.

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Closed Submitted: 09 Jan 2026

Disputed amount: C$1,148

Current status Waiting for Casino Guru to reply 5d 2h 20m 23s

Player’s bonus has been canceled unexpectedly.

The player from Norway encounters an issue with a bonus that indicated he had time to wager, but the bonus was unexpectedly canceled after he activated it. Despite the timer showing he had more time, customer support claimed it expired, leading him to question the timer's purpose. He perceives this as misleading and offers to provide evidence of the chat and screenshots.

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Opened Submitted: 08 Jan 2026

Our verdict Case closed

Player’s withdrawal has been delayed.

The player from the United Kingdom had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. The complaint was marked as resolved by the player, indicating that the withdrawal issue had been successfully addressed. We closed the case following the player's confirmation of resolution.

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Resolved Submitted: 05 Jan 2026

Disputed amount: £594

Our verdict Player stopped responding

Player's deposit is delayed.

The player from Ireland had deposited $27 in LTC four days ago, which had been confirmed but was not reflected in his balance. He had emailed support as advised but had not received a response. We had requested additional information from him to investigate the issue, including transaction details and communication with the casino. Due to the player's lack of response to our inquiries and reminders, the complaint was closed at that time. The player could reopen the complaint if he chose to resume communication.

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Closed Submitted: 27 Dec 2025

Disputed amount: Ł0.35

Current status Waiting for Casino Guru to reply 2d 1h 22m 20s

Player's withdrawal is delayed due to KYC process.

The player from Germany faces delays in withdrawing funds as his KYC check has been pending for over a week despite submitting all required documents. Customer support claims they are not responsible and he is left waiting for email notification.

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Opened Submitted: 27 Dec 2025

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