Our independent casino review team has taken a detailed look at Golden Park Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. In terms of player safety and fairness, Golden Park Casino has a High Safety Index of 8.6, which makes it a recommendable casino for most players. Read our Golden Park Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of Golden Park Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Golden Park Casino, we meticulously evaluated and analyzed the Terms and Conditions of Golden Park Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider Golden Park Casino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find Golden Park Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Golden Park Casino has achieved a Safety Index of 8.6, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Golden Park Casino is related to 1 different casino. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Golden Park Casino.
Golden Park Casino T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Golden Park Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Golden Park Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 2 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 549 black points in total, out of which 218 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Golden Park Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 2 player reviews of Golden Park Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Golden Park Casino company information and licenses
Golden Park Casino belongs to GOLDEN PARK GAMES, S.A.U. and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Golden Park Casino has a gambling license in Spain. Their license was granted by Dirección General de Ordenación del Juego.
Note: Golden Park Casino is related to brick-and-mortar casinos and betting establishments. Judging solely by the casino's online platform, it would receive a lower Safety Index. However, because of the presence of physical venues and the trustworthiness they lend to the online casino, its Safety Index has been increased.
About payment methods and win and withdrawal limits
Golden Park Casino accepts 10 payment options. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, PayPal, Wire-transfer, Transferencia bancaria local, Bitnovo, Bizum.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 14,000 per week
EUR 60,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Golden Park Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Golden Park Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Golden Park Casino has a good customer support based on the responses we have received during our testing.
Golden Park Casino slots and casino games
You can play these types of games at Golden Park Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Jackpot games, Live games, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live bingo, Live roulette.
Titles supplied by 24 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Apricot (Microgaming), Merkur Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Red Rake Gaming, 1X2 Gaming, Inspired Gaming, Switch Studios, Slingo, Games Global, MGA, FeelSpin, RFranco Games, Authentic Gaming, Hacksaw Gaming, Gamomat, Zitro.
Golden Park Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Golden Park Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by Golden Park Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(2)
User reviews of Golden Park Casino
This is a place to share experience with Golden Park Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino, despite a good offer of Pragmatic games, often has problems and delays in deposits made into the account and customer support is only via chat with a minimum wait of 40 minutes to 1h30.
Este casino, apesar de uma boa oferta de jogos da Pragmatic, tem inúmeras vezes problemas e atrasos nos depósitos efetuados na conta e o apoio ao cliente é somente por chat com uma espera minima de 40 minutos a 1h30.
On the Portuguese website Complaint Portal, the casino in a short time already has 26 complaints.... and they all aim at the same thing: either they are deposits made by customers who do not come in (the money disappears) or they are withdrawals that are not allowed or canceled with the most lame excuses possible or it is impossible to validate accounts to receive winnings. Chat takes hours to be responded to, telephone calls are not answered or it takes hours to respond. Obviously it is a scam, anyone who opened an account at this casino is advised to complain to the authority that supervises online casino licenses in Portugal
No site português Portal da queixa, o casino em pouco tempo já tem 26 reclamações.... e todas visam o mesmo: ou são depósitos efetuados pelos clientes que não entram (o dinheiro desaparece) ou são levantamentos que não são permitidos ou cancelados com as desculpas mais esfarrapadas possíveis ou é impossibilidade de validar contas para receber os ganhos. O chat demora horas a ser respondido, por telefone não atendem ou demoram horas a atender. Evidentemente é uma burla, aconselha-se a quem abriu conta neste casino a reclamar junto da autoridade que supervisiona as licenças de casinos online em Portugal
Lots of slots
Muitas slots
weak bonus
fraco de bónus
impossible to validate account for withdrawals
impossível validar conta para levantamentos
the support is a shame, it takes hours to respond
o suporte é uma vergonha demora horas a atender
Completely false accusations against customers to prevent them from withdrawing their winnings
Acusações completamente falsas aos clientes para não deixar os mesmos levantar os ganhos
Safety Index explained
Safety Index of Golden Park Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Golden Park Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Reputation helped by land-based casinos or betting shops
